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Health Doctor provides clinical support from a remote location while contributing to the smooth flow of in-office patient care. Responsibilities include triage (on-call style), clinical advice, medication refills, lab result communication, adherence to departmental policies (Urgent Add-On, OB Lab Results), and medical records coordination. collaborates closely with providers and in office staff to ensure safe, compassionate, culturally sensitive care and consistent documentation in EclinicalWorks (ECW).
Key ResponsibilitiesTriage patient calls/messages; provide evidence-based clinical advice; escalate to provider when indicated.
Process prescription refill requests per provider orders and departmental protocols.
Ensure timely communication of OB lab results per policy; document clearly in ECW.
Apply Urgent Add-On Policy by reviewing and approving requests, document approver and reason.
Provide patient education (prenatal, postpartum, contraception, preventive screenings).
Coordinate medical records requests (ROI) and ensure HIPAA-compliant documentation.
Collaborate with providers, LPNs/MAs, PSS, and sonography to maintain continuity of care.
Support care gap closure (Pap/HPV, mammogram, postpartum GTT) and culturally sensitive education.
Maintain accurate, timely documentation in ECW using SBAR where applicable.
QualificationsMinimum 1-2 years of clinical experience in OB/GYN, or related specialty.
Proficiency with EclinicalWorks (ECW) and remote communication workflows Via Microsoft teams and outlook.
Strong clinical judgment, communication skills, and cultural sensitivity.
Preferred SkillsPerinatal education and postpartum care experience.
Work ScheduleOr
Note:Friday shifts will be rotated between2:00 PM 10:00 PMand3:00 PM 12:00 AM.
Job ID: 145083125