Individuals passionate about beauty, wellness, and skincare
Customer-focused professionals with excellent communication skills
Prior experience in the beauty, wellness, or skincare industry
Positive, energetic, and eager to learn and grow
Responsibilities
Deliver facial workouts across multiple channels of in studio, events (at the studio or select location), VIP appointments, masterclasses and pop ups offering first class customer service to unisex customer base where the sessions can range from facial workouts to head, neck, buccal, shoulder workouts and will also include usage of manual tools and medical grade equipments
Lead master classes in a group setting at our studio or with affiliated companies promoting our brand
Support in creating Social Media content for the Face Flex services
Build strong customer relationships to ensure repeated customer base and loyalty to drive business growth
Support with sales of our unique offerings, workouts and home-care products within the studio and during brand promotional events
Conduct reception duties from time-time
Support with client management activities such as taking bookings, answering client queries, POS closure, stock inventory, end of day management reporting and book closure etc
Support with designing of services, their protocols, identification of new products and tools to support effective and innovative service delivery
Qualifications
Minimum UK - Level 3 Diploma in Advanced Beauty Therapy or equivalent
Recognised certifications from VTCT, ITEC, CIBTAC, City & Guilds or equivalent
Additional training in skincare, facials, or massage therapy is a plus
DHA Licensed Beauty Therapist (preferred, not mandatory)
