About the Company
Act as the Company's focal point for all FM-related matters.
About the Role
Represent the Company in coordination meetings with the co-owner and the appointed FM service provider. Ensure FM services align with the ownership agreement and any joint building management arrangements.
Responsibilities
- Governance & Owner Representation
- Oversight of Hard Services
- Oversight of Soft Services
- Financial Oversight & Cost Control
- Performance Monitoring & Reporting
- Risk Management & Compliance
- Coordination with Co-Owner
Continuous Improvement
Qualifications
- Review preventive and corrective maintenance plans for MEP systems, HVAC, elevators, fire & life safety systems, BMS, etc.
- Ensure statutory inspections and authority approvals are conducted in accordance with local regulations.
- Verify proper asset management practices and lifecycle planning.
- Monitor major maintenance works and ensure cost allocation is accurate and justified.
Required Skills
- Oversee cleaning, security, landscaping, pest control, waste management, and other soft services.
- Review manpower deployment and service schedules.
- Monitor service quality standards and compliance with agreed scope.
- Address tenant/user complaints related to FM services.
Preferred Skills
- Review annual FM budgets and operating expenses.
- Verify cost-sharing calculations based on ownership percentage.
- Review invoices and service charge breakdowns before payment approval.
- Assess cost efficiency and benchmark service levels where applicable.
- Identify opportunities for cost optimization without compromising service quality.
- Establish and monitor KPIs and SLAs.
- Conduct regular site inspections and performance audits.
- Review monthly and quarterly performance reports from the FM contractor.
- Prepare internal reports to Management on FM performance, risks, and financial exposure.
Ensure health, safety, and environmental compliance across the building. Monitor emergency preparedness plans and drills. Ensure adequate insurance coverage related to building operations. Identify operational and financial risks and recommend mitigation measures.
Maintain structured communication with the co-owner regarding building operations. Participate in joint building management committee meetings (if applicable). Support dispute resolution related to FM services or cost allocation. Ensure transparency and documentation of all joint decisions.
Recommend operational improvements and service enhancements. Propose revisions to service standards if needed. Advise management on future FM procurement strategy (e.g., direct appointment, joint tendering, or independent service agreements).
