Job Code: 5976
Job Title:
Facilities Management Specialist- Emiratization
Location: Abu Dhabi
Contract: Direct Hire
Client: Government Entity
Experience: Minimum 5 years of experience in facilities management, preferably in commercial or mixed-use buildings.
Education: Bachelor's degree in Engineering, Facilities Management, or related field.
Industry: Defense - Aerospace
Job Purpose
To represent the Company's interests as 50% co-owner of the building by overseeing, monitoring, and coordinating all Facilities Management (FM) services delivered by the appointed FM contractor (engaged by the other co-owner), ensuring service quality, cost transparency, compliance with agreed standards, and protection of the Company's operational and financial interests.
Key Responsibilities
- Governance & Owner Representation
- Act as the Company's focal point for all FM-related matters.
- Represent the Company in coordination meetings with the co-owner and the appointed FM service provider.
- Ensure FM services align with the ownership agreement and any joint building management arrangements.
- Monitor compliance with agreed SLAs, KPIs, and contractual obligations.
- Oversight of Hard Services
- Review preventive and corrective maintenance plans for MEP systems, HVAC, elevators, fire & life safety systems, BMS, etc.
- Ensure statutory inspections and authority approvals are conducted in accordance with local regulations.
- Verify proper asset management practices and lifecycle planning.
- Monitor major maintenance works and ensure cost allocation is accurate and justified.
- Oversight of Soft Services
- Oversee cleaning, security, landscaping, pest control, waste management, and other soft services.
- Review manpower deployment and service schedules.
- Monitor service quality standards and compliance with agreed scope.
- Address tenant/user complaints related to FM services.
- Financial Oversight & Cost Control
- Review annual FM budgets and operating expenses.
- Verify cost-sharing calculations based on ownership percentage.
- Review invoices and service charge breakdowns before payment approval.
- Assess cost efficiency and benchmark service levels where applicable.
- Identify opportunities for cost optimization without compromising service quality.
- Performance Monitoring & Reporting
- Establish and monitor KPIs and SLAs.
- Conduct regular site inspections and performance audits.
- Review monthly and quarterly performance reports from the FM contractor.
- Prepare internal reports to Management on FM performance, risks, and financial exposure.
- Risk Management & Compliance
- Ensure health, safety, and environmental compliance across the building.
- Monitor emergency preparedness plans and drills.
- Ensure adequate insurance coverage related to building operations.
- Identify operational and financial risks and recommend mitigation measures.
- Coordination with Co-Owner
- Maintain structured communication with the co-owner regarding building operations.
- Participate in joint building management committee meetings (if applicable).
- Support dispute resolution related to FM services or cost allocation.
- Ensure transparency and documentation of all joint decisions.
- Continuous Improvement
- Recommend operational improvements and service enhancements.
- Propose revisions to service standards if needed.
- Advise management on future FM procurement strategy (e.g., direct appointment, joint tendering, or independent service agreements).
Authority Level
- Authorized to review and validate FM-related invoices prior to internal approval.
- Authorized to request performance clarification and corrective actions from the FM contractor (through agreed governance channels).
- Escalates major disputes or financial concerns to Senior Management.
Qualifications & Experience
- Bachelor's degree in Engineering, Facilities Management, or related field.
- Minimum 5 years of experience in facilities management, preferably in commercial or mixed-use buildings.
- Experience managing FM contracts and service providers.
- Strong knowledge of MEP systems and building operations.
- Familiarity with service charge allocation and cost control.
- Strong negotiation and stakeholder management skills.
Key Competencies
- Contract management
- Financial acumen
- Technical knowledge (Hard & Soft FM)
- Stakeholder coordination
- Risk assessment
- Reporting & governance
- Problem-solving
- Attention to detail
Deliverables
- Monthly FM performance report
- Quarterly financial review of FM costs
- Annual budget review and recommendation
- Risk & compliance assessment report
- Service improvement recommendations
