Facilities Manager

Job Role

To lead and control all Hard Facilities Management activities at DCLC Sokhna and its extensions, ensuring the reliability, safety, availability and cost-effective maintenance of the facility's civil, electrical, mechanical, HVAC, firefighting, plumbing, BMS/ELV and utility systems.

The position will manage the initial in-house FM model, preventive maintenance, first-response activities, specialist call-off contractors, work orders, budgets, statutory compliance, warranties, spare-parts controls and performance reporting.

Principal Responsibilities:

Hard FM Operations

• Manage the daily Hard FM operation and ensure the availability of critical building and infrastructure systems.
• Direct and supervise the Electrical Technician, HVAC Technician and Civil Handyman.
• Allocate daily work, review completed activities and maintain the evening on-call roster.
• Coordinate emergency response outside normal working hours.
• Coordinate with Administration Manager responsible about soft Facilities Management.
• Ensure effective coordination with Operations, Security, Administration, HSE, Procurement, Finance and facility users.

Preventive and Corrective Maintenance

• Develop and maintain the preventive maintenance programme for all Hard FM assets.
• Ensure preventive maintenance activities are completed in accordance with manufacturers recommendations, statutory requirements and approved schedules.
• Control corrective-maintenance work orders from initial notification through diagnosis, repair, testing and closure.
• Review repeated failures and ensure that root-cause investigations and permanent corrective actions are implemented.
• Verify the quality and completeness of maintenance records, inspection sheets and testing reports.

Asset and CMMS Management on Monday.com

• Establish, validate and maintain the facility asset register.
• Ensure that each asset record includes its location, manufacturer, model, serial number, capacity, warranty status, maintenance requirements and criticality classification.
• Manage the CMMS or approved work-order system, including preventive maintenance, corrective maintenance, asset history, downtime, costs and vendor performance.
• Ensure that no maintenance activity or material issue is completed outside the approved work-order process.

Specialist Services and Vendor Management

• Identify works requiring specialist, OEM or statutory contractor intervention.
• Prepare clear technical scopes for specialist call-off services.
• Coordinate with Procurement in obtaining quotations and issuing approved call-off orders.
• Control specialist services covering generators, electrical protection, firefighting systems, HVAC major repairs, BMS/ELV controls, pumps, drainage and specialist civil works.
• Ensure that specialist job prices clearly identify labour, spare parts, testing, commissioning and warranty obligations.
• Monitor contractor attendance, response times, safety performance, technical quality and SLA compliance.
• Verify completed works and supporting documents before certifying invoices.

Budget and Commercial Control

• Prepare and control the annual Hard FM operating budget.
• Monitor manpower, specialist services, tools, consumables and emergency expenditure.
• Maintain the monthly forecast within the approved budget and report material variances.
• Validate technical requirements and quantities before purchase requests are submitted.
• Support Procurement in technical evaluations and vendor negotiations.
• Ensure transparent spare-parts pricing and prevent unauthorized replacement of critical OEM parts.
• Review actual consumption and vendor rates to support annual budget rebasing.

Spare Parts, Tools and Materials

• Establish the minimum first-response stock based on asset criticality and operational risk.
• Control the identification, specification, receipt, issue and use of maintenance materials.
• Ensure spare parts are compatible with the relevant assets and do not affect warranties.
• Maintain registers for tools, test instruments, calibration requirements and specialist PPE.
• Ensure replaced critical components are retained for inspection when contractually required.

Safety and Statutory Compliance

• Ensure all Hard FM activities comply with the company's HSE system and permit-to-work requirements.
• Coordinate with the existing corporate/project HSE function for high-risk maintenance activities.
• Enforce safe isolation, lockout/tagout, work-at-height, hot-work and electrical-safety procedures.
• Confirm that specialist contractors submit approved risk assessments, method statements and competency evidence.
• Maintain statutory testing, certification and inspection records for applicable systems.
• Immediately escalate any condition affecting life safety, fire protection, electrical safety or operational continuity.

Emergency Response and Business Continuity

• Lead the Hard FM response to power failures, major leaks, HVAC failures, fire-system faults and other critical incidents.
• Maintain an updated emergency escalation matrix and specialist contractor contact list.
• Ensure critical incidents are acknowledged, made safe and escalated within the approved response targets.
• Coordinate temporary measures and recovery plans to minimize operational disruption.
• Submit incident reports identifying the cause, downtime, corrective action and measures to prevent recurrence.

Warranty and Handover Management

• Maintain records of equipment warranties, defects-liability obligations, O&M manuals and commissioning documents.
• Ensure warranty-covered defects are referred to the responsible contractor or supplier before external expenditure is approved.
• Follow up outstanding handover defects and incomplete technical documentation.
• Protect warranty rights by controlling modifications and the use of non-approved spare parts.

Reporting and Performance Management

• Submit daily operational updates and weekly and monthly Hard FM reports.
• Report preventive maintenance performance, corrective work orders, outstanding defects, response times, downtime, repeated failures, vendor performance and budget status.
• Prepare recommendations for asset replacement, system improvement and risk reduction.
• Conduct regular performance reviews for the in-house technical team and specialist vendors.

Required Qualifications and Experience:

• Bachelor's degree in Mechanical or Electrical Engineering.
• Valid registration with the Egyptian Engineers Syndicate.
• Minimum 15 years of relevant maintenance, engineering or Hard FM experience, including significant managerial responsibility.
• Demonstrated experience in industrial, logistics, warehouse, commercial or similarly complex facilities.
• Strong technical knowledge of electrical distribution, generators, ATS/AMF systems, HVAC, pumps, plumbing, drainage, firefighting, BMS/ELV and civil maintenance.
• Experience in preventive maintenance, asset management, contractor supervision, budgeting and procurement.
• Ability to read engineering drawings, equipment schedules, technical specifications and O&M manuals.
• Proficiency in CMMS applications, Microsoft Excel, Word and reporting systems.
• Good command of English and Arabic.
• Ability to attend the Sokhna facility regularly and respond to emergency call-outs when required.

Required Competencies:

• Technical leadership and practical fault diagnosis.
• Planning and prioritization.
• Budget and commercial awareness.
• Contractor and SLA management.
• Emergency decision-making.
• Root-cause analysis and problem-solving.
• Clear reporting and communication.
• Team supervision and performance management.
• Strong safety awareness and compliance discipline.
• Integrity, accountability and cost control.

Key Performance Indicators:

• Monthly preventive maintenance completion: minimum 95%.
• Statutory and critical preventive maintenance completion: 100%.
• P1 emergency acknowledgement: within 10 minutes.
• Core-team emergency mobilization: within 60 minutes, where attendance is required.
• Specialist emergency attendance: within 90 minutes, subject to the awarded SLA.
• Corrective work orders completed within the agreed target: minimum 90%.
• Work orders supported by complete records and evidence: 100%.
• Permit-to-work and HSE compliance: 100%.
• Monthly budget forecast maintained within ±5% of the approved plan.
• Root-cause review completed for repeated failures within 30 days.
• Critical first-response material stock-outs: zero.