Job Summary
The Soft Facilities Manager is responsible for managing and overseeing all soft facilities services to ensure a safe, efficient, and high-quality workplace environment. This role ensures the effective delivery of non-technical facilities services while supporting business operations, employee experience, and organizational standards across multiple sites.
- Maintains and oversees a company's assets, buildings, and equipment to ensure that a workspace is safe and functional
- Manage the day-to-day operations of a variety of business buildings and offices to ensure that the organization's current and future administrative needs are met efficiently, reliably, and economically
- These activities include but not limited to soft FMS; HK services interior and exterior, security, mail services either internal or external, office supplies & equipment, buffet services either self-services or central, inventory; administrative assistance and reception
- Plan, prioritize, and manage maintenance activities and upgrades to equipment, facilities, and systems to minimize disruptions to business activities and effective use of organization's resources
- Implement Asset management and transfers
- Comply with all health and safety policies and procedures
- Follow up & monitor execution projects & facelift to ensure successful implementation through maintaining effective
- Build healthy effective & efficient communication with all stakeholders either internal team, colleagues, or vendors
- Coordinate and manage events
- Support HR with onboarding tasks
- Communicating with Landlord and their representative
Requirements
- Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
- Minimum 7 years of experience in Soft Facilities Management or a similar role.
- Proven experience managing soft FM services in multi-site, retail, or commercial environments.
- Strong leadership and team management skills.
- Solid understanding of soft FM standards, service quality management, and HSE requirements.
- Demonstrated experience in budget planning, cost control, and vendor management.
- Excellent problem-solving, organizational, and decision-making skills.
- Strong communication and stakeholder management skills.
- Proficiency in CAFM/FM systems and Microsoft Office Suite.
- Ability to work on-site and respond to operational issues as needed
Benefits
Discover the benefits of joining B.TECH: More than just a job
- Comprehensive health and life insurance
- Flexible work arrangements to support work-life balance
- Professional development and training opportunities for advancement and career growth
- Employee discounts and wellness programs
- High performance and rewarding culture
If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you.
