Job Objective
Team Coordinator FM will be responsible for organizing and overseeing the activities of the facilities management.
Roles and Responsibilities
- Prepare and issue Local Purchase Orders (LPOs), maintain trackers, and manage supplier communication.
- Handle incoming calls, emails, and in-person enquiries, serving as the first point of contact for tenants and owners.
- Manage complaints, enquiries, parking card requests, and escalate issues when necessary.
- Receive, process, and upload payable invoices after obtaining required approvals.
- Process Fitout requests, coordinate approvals, manage documentation, and maintain records.
- Handle Move-In/Move-Out and Access Permit requests, verify documents, obtain approvals, and update tracking reports.
- Manage parking card issuance, reactivation, configuration, and troubleshooting; maintain the Parking Master List.
- Draft, design, and distribute community notices via Mystrata/ADDA after approval.
- Update owner and tenant details in Mystrata/ADDA, including changes during transfers or weekly directory updates.
- Maintain records and issue access cards, VIP cards, and parking remotes; coordinate with Managers and Associate Director.
- Investigate and resolve resident/client/tenant issues, collaborating closely with FM, MEP, and Security teams.
- Monitor, follow up, and close operational issues raised by building occupants.
- Keep owner, tenant, and supplier information updated and send building notices as required.
Required experience:
- Bachelors in Facility Management or Business Administration or any related study.
- 2-3 years experience as a Facilities Coordinator or similar role with an Owners Association
- Management Company
- Strong knowledge of OA and Facility Management operations.
- Excellent communication, interpersonal skills, with the ability to build and maintain
- relationships with diverse stakeholders and clients.
- Strategic thinking and problem-solving abilities, with a keen eye for detail and a commitment
- to delivering unparalleled quality.
