Job Purpose: The Building/Facility supervisor is responsible for overseeing the daily operations, maintenance, and safety of a commercial, residential, or institutional building. The role involves supervising maintenance staff, ensuring the building's systems are functioning efficiently, and maintaining a safe, clean, and well-organized environment.
Key Responsibilities:
Strategy Planning
Assist in developing and implementing strategic plans for building management that enhance operational efficiency, safety, sustainability, and cost-effectiveness.
Operational Activities:
- Supervise day-to-day facility operations, maintenance activities, and service providers (MEP, housekeeping, security, etc.)
- Manage and monitor performance of outsourced service providers (e.g., cleaning, security, pest control, FM, etc.) and ensure all services are delivered in compliance with contractual obligations and quality standards.
- Maintain daily logs, work orders, and incident reports and submit regular reports on service provider performance, maintenance updates, and procurement.
- Coordinate and monitor planned preventive maintenance (PPM) and reactive maintenance tasks to ensure timely completion.
- Conduct regular inspections of buildings, equipment, and systems to identify and rectify issues promptly
- Ensure compliance with local statutory and regulatory requirements related to facilities management
- Assist in managing CAFM (Computer-Aided Facilities Management) system for work order tracking, asset management, and reporting
- Liaise with tenants to address maintenance requests and ensure high-quality customer service
- Supervise and monitor fit out works, renovation, upgrades, retrofits and new installation jobs including verifying vendor's work quality, compliance and scope of work.
- Respond promptly to maintenance requests and emergency repairs, ensuring minimal disruption to tenants
- Maintain accurate records of maintenance activities, contractor visits, and site inspections
- Enforce safety protocols and maintain a safe working environment for all staff and contractors
- Communicate proactively about scheduled maintenance or potential outages
- Ensure all work performed meets local building codes, regulations, and property management standards.
- Conduct move-in and move-out inspections, prepare detailed reports, coordinate with vendors, and obtain quotations for necessary rectification works.
- Assist and guide prospective tenants during property visits in coordination with the property management team,
- Respond to emergency situations or other urgent issues involving the facility
- Overall observation and inspection BMS & CPM system
- Travel between properties as needed to support facilities operations and respond to emergencies.
- Procure minor maintenance materials/tools directly from the market as per requirements and maintain records of purchases and track usage of consumables and tools.
- Perform any other duties assigned by management, including urgent tasks, inspections, and coordination with third parties.
- Act as the main point of contact for site-related facility issues.
Team Leadership
- Lead and coordinate the activities of maintenance staff, contractors, and vendors to ensure timely and quality service delivery.
Stakeholder Collaboration
- Work closely with management, tenants, and other departments to address facility needs and strategic initiatives.
Reports
- Assist in preparing technical reports, incidents reports and procurement requests for management review.
- Prepare and manage budgets related to building operations, maintenance, and upgrades.
Required Education Qualification & Certification:
- Diploma or Bachelor's Degree in Engineering, or any related field
- Certifications such as Certified Facility Manager (CFM), Building Management Professional (BMP), or any other.
Work Experience:
Minimum of 3 years of experience in the same or any related field with Real Estate , Property Management or Facility Management.
Required Skills:
- Proficiency in English and Knowledge of Hindi would be an advantage.
- Strong knowledge of MEP systems, asset management, and PPM implementation
- Strong knowledge in troubleshooting in all MEP assets and systems
- Experience in using CAFM systems and Yardi asset/property management software
- Familiarity with UAE statutory compliance and FM regulations
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook
