Field Services Engineer

UNITED DISTRIBUTORS (UD) is a well-established agency and service company with over 40 years of experience, specializing in Processing and Packaging Machines & Materials for industries such as Dairy, Edible Oil, Beverages, and more. Additionally, UD provides expertise in Downstream Petroleum Equipment for Terminals and Service Station markets. Known for its strong reputation in the Egyptian market, UD is committed to delivering top-quality solutions with integrity and professionalism. Partnering with leading manufacturers, the company ensures that its services extend beyond the sale, offering comprehensive project management, after-sales service, and technical support. Headquartered in Egypt, UD's team of certified service engineers delivers excellence and reliability.

This is a full-time on-site role for a Field Services Engineer at UNITED DISTRIBUTORS, located in Cairo, Egypt. Responsibilities include performing field service operations, troubleshooting and resolving technical issues, providing preventive maintenance, and delivering exceptional technical support to clients. The Field Services Engineer will also interact directly with clients to ensure customer satisfaction and offer reliable on-site service and guidance.

• Strong experience in Field Service and Preventive Maintenance activities to ensure proper functioning of equipment
• Proficiency in Troubleshooting and Technical Support to diagnose and resolve issues effectively
• Excellent Customer Service skills and professionalism in client interactions
• Ability to work on-site and adapt to various working environments
• A degree in Engineering or a related technical field
• Familiarity with processing, packaging, and petroleum equipment operations is a plus
• Problem-solving skills and the ability to communicate technical concepts clearly