About Enhance :
Enhance Fitness is a technology company headquartered in Dubai and has since revolutionized the fitness industry. Newly Operational and Growing in KSA. We offer top certified trainers on demand via our app at customers convenience. Be it their own home, a park or even our partner gyms, clients can access a PT session anywhere anytime.
Our team has grown from our founder to 300+ strong and we continue to expand our operations.
As part of a fast-growing tech & fitness sector you will be exposed to the latest innovations in fitness and will have the room to grow the brand with us and be part of the team that started the fitness revolution in the region and soon beyond.
Responsibilities and duties:
- Having a clear understanding of all the settings and tools available in the Trainer App and Client App
- Invest time in upskilling trainers in both soft and hard skills essential for their success.
- Improve and implement fitness programs as well as, analyzing and evaluating their effectiveness
- Implementing and enforcing health and safety guidelines.
- Being an effective player in managing member's relations and resolving complaints
- Monitoring and evaluating your trainer's performance.
- Implementing rules and processes to guarantee the efficient and effective functioning of the company.
- lay a key role in motivating and inspiring trainers to achieve their best performance and goals.
- Assist the trainers in day to day request:
- Establish a healthy and positive work environment with all the gym parties (Trainers, Sales representatives, Clients, Members, Gymnation community)
- Ensuring that the rules, policies and professional standards are followed:
- Having a clear understanding of the administration tasks on the back office, technology and package requests
- Planning and delivering team and 1 on 1 meetings for educational,recreational and wellbeing check in purpose
- Having a good communication with all departments in the company Analyzing data from Power BI to track the trainer's performance, as well as identify the strengths and the improvement areas
- Being responsible for the new sales and renewals, as well as for the client's feedback and satisfaction with the service
- Conducting training for the new joiners to ensure they are well informed about their duties and responsibilities on the site after the induction
- Ensure that all trainers are familiar with the technology and tablets usage
Candidate requirements
- Experience: Minimum 2 years in Personal Training management or business management.
- Education: Sports Management degree preferred (or related field)
- Must have: Professional License in Personal Training from the Saudi Ministry of Sports
- Communication: Excellent verbal and written English; strong presentation and client-facing skills.
- Leadership: Proven ability to coach, motivate, and hold a team accountable.
- P&L understanding: Comfortable with revenue, costs, and margin basics.
- Sales background: Track record of meeting/exceeding targets in a fitness or services environment.
- Personal Training experience: Hands-on PT experience; ability to set and uphold coaching standards.
- Tech-savvy: Comfortable with CRM/scheduling/POS and fitness apps; quick to learn new tools.
- Availability: Willing to work a flexible schedule, including evenings/weekends/holidays as needed.
- Nice to have: Recognized PT certification or diploma in physical education, experience in multi-site operations, and basic data/Excel skills.
What we offer
- Insurance, Visa, and flight ticket (round-trip every 2 years of service)
- Continued education and professional development
- Structured onboarding & training
- Internal growth opportunities
- Free access to all Gymnation locations
- Technology support provided
- Uniforms provided
