Fleet Director

Job Title: Operational Excellence and & Fleet Management Director

Location: United Arab Emirates

Job Brief: Experience Level: 15+ years in Ground Transport/Semi-govt entities/School Transport Management.

Please find below the list of responsibilities:

1. Detailed Job Description: The Director of Operational Excellence & Fleet Management's primary responsibility is implementing process improvement initiatives to enhance operational efficiency and service delivery and creating a continuous improvement culture within the BU. This position is also responsible for evaluating data and performing statistical analysis to identify improvement opportunities, associated issues, and risks. The Director of Operational Excellence & Fleet Management is also accountable for developing, monitoring and acting upon KPIs for performance measurement and effective productivity tracking while taking charge of the operational system. This role will also lead the function of fleet services in effective planning, directing, managing, and coordinating all activities, including fleet governance, fleet projects, supplier management, maintenance, repair, replacement and disposal of fleet vehicles.

Primary Accountabilities & Responsibilities

Operational Process

Working closely with the Head of the business unit to define improvement plans and objectives that align with the corporate strategy and prepare the Operational Excellence & Fleet Management Roadmap

Measure progress and results from improvement projects against the Operational Excellence & Fleet Management Roadmap

Manage short- and long-term vision and execution plans for the Operational Excellence & Fleet Management function

Own the overall operational process and monitor compliance with these processes

Based on the monitoring mechanism, initiate improvement initiatives for non-compliance activities

Define student management processes and policies (student registration, absence management, etc.) and ensure updates regularly

Lead the analysis for digitization opportunities within the fleet function. That means reviewing the reports and highlighting the benefits of the different solutions to the company and its overall strategy.

Lead the management of work streams and projects related to fleet management, including fleet localization in a cross-functional environment.

Supervise the data collected from all fleet management systems and make decisions to enhance operational services for routes and contracts, as well as safety and cost savings.

Lead the management of work streams and projects related to fleet management, including fleet localization in a cross-functional environment

Work closely with the Executive Team and the various departments and functions across internal stakeholders to effectively design and implement the Fleet Strategy.

System Management

Manage the systems (student management system, route optimization, and UTS) thus supporting continuous improvement in cost and quality performance

Coordinate with other Department Heads and manage end-user training for the systems

Own the overall process and controls of the system and liaise with users to get feedback and manage the overall functionalities and any improvements

Manage user administration and resolve any issues leading to user access

Monitor and manage overall system performance and raise any issues to the IT Department

Performance Management

Define and own system functionalities to track key contract KPIs (e.g., ESE)

Liaise with users to get inputs on the key KPI and ensure the functionality is developed based on the inputs

People Management Accountabilities & Responsibilities

Develop, monitor, and communicate a continuous talent pipeline for key divisional roles and provide mentoring for high-potential talent.

Define and set SMART objectives and key performance indicators for direct reports and ensure effective implementation of the performance management process.

Develop talent within the team by providing guidance, ongoing feedback, and coaching to achieve the defined goals

Advocacy of QHSE Requirements

Adhere to Health, Safety and Environmental procedures, policies, specifications, and standards

Maintain quality service by rigorously following company standards at the workplace

Adherence to Compliance Requirements

Identify & assess the areas where internal controls and compliance need to be established within the Division

Promotes a culture of adhering to regulatory and other compliances associated with the division

Guide internal stakeholders and team members in the execution of compliance policies and uphold the compliance requirements

Qualifications

Bachelor's degree or/and professional certifications in a relevant field

Work Environment: Office 90% Field 10%

Proficiency in English and Arabic Language

Proficiency in using Emirates Transport Digital Technology and systems. Certifications Six Sigma or equivalent Experience

Min 15 years of experience in a relevant field in UAE.