About Juffali Commercial Vehicles (JCV):
Juffali Commercial Vehicles is one of the leading providers of commercial transport solutions in Saudi Arabia. As the exclusive distributor of Mercedes-Benz and FUSO trucks and buses, JCV is committed to delivering premium products, exceptional after-sales services, and tailored fleet solutions.
With a strong legacy and a focus on quality, innovation, and talent development, JCV continues to play a key role in supporting the Kingdom's transportation and logistics sector in line with Saudi Vision 2030.
Summary of Job Functions, Responsibilities & Authorities:
- Maintain close relations with fleet owners
- Parts sales to fleet owners through daily & weekly contacts and visits.
- In line with the Parts Sales Manager, suggest special offers on parts with ensured profitability
- Uphold Mercedes-Benz parts brand development.
- Knowledge in spare parts and the automotive industry
- Product knowledge
Communications:
- Reporting to the Parts Sales Manager.
- Coordinating with the Reg Warehouse Manager
- Coordinating with the Reg Vehicles Sales Manager
- Coordinating with the Pre-Owned Department
- Good English / fluent Arabic
Task/s:
- Introduce new customers
- Collecting information on competitor's activities and market prices
- Check & recommend realistic market acceptable price levels to meet competition
- Inform Reg Parts Sales Manager & Parts Sales Supervisor regarding fake parts available in market
- To achieve individual sales target
- Keeping track of customer's account
- To record lost sales & review lost sales report on a daily basis
Skills:
- Verbal Communication
- Listening
- Customer Focus
- Outstanding knowledge of Microsoft Office applications (Excel in particular)
- Informative in terms of the product & business environment
- Handles Pressure
- Supply Management
- Problem solving
- Upselling skills (Parts)
KPIs:
- Meetings given timelines
- Ensure satisfaction of Customers
- Punctuality (meetings, business visits, office timings
- Sales target achievements
- Any other KPIs that could form a part of responsibilities
