Fleet Sales Senior Manager

Who we are

Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.

Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, UAE, and currently has operations in 30 countries employing approximately 11,000 people from more than 40nationalities.

The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.

Level of Authority

High to Moderate authority over the implementation of BIT strategy and KAIZEN Culture

Purpose of the Job

Execute BIT plans to achieve BIT goals of exceeding guest experience and enhancing operational efficiency (including Value Chain) Promote Kaizen culture through Gemba mindset among associates in BIT centers

Key Accountabilities: Description

Execution of Master Plan -Horizontal Expansion (Region Specific)

Tactical adjustments in Master Plan, need-based

Development/ Modifications of Operating BIT SOPs

Value Chain Enhancement- Operational Efficiency

Implementation of BIT SOPs/ Policies

Key Accountabilities: Performance Indicators

Hoshin Alignment (Time Lines)

Sales SOP Adherence Ratio

Delivery Lead Time/ On Time

Guest Delight (NPS/ VOG)

No. of Kaizen in SOPs (Continuous evolvement)

Major Activities

Conducts assessment and analysis (Gemba current situation- NPS/ VOG/ VOA) to identify irregularities and characterize the situation. Apply PDCA Toyota Way problem-solving methodology

Lead from the front in implementing Sales BIT SOP at BIT Centers

Train and coach associates on Toyota Way, Kaizen Principles (PDCA) at Gemba

Test and deploy digital solutions (CRM/ SAP/ Lead Management/ BI) to sustain BIT SOPs

Pilot/ Deploy Value enhancing activities (Non walk-in sales)

Assessment of SOP adherence by following the SOP Audit system

Generate Dashboards/ Reports/ KPI Progress reports as required by top management – periodical and ad-hoc need-based

Participate actively in TMC regular meetings through consolidating various kaizen efforts/ kaizen activities/ reports preparation in alignment with BIT Centers

Liaise with TMC IMECAD on regular basis to align/ update on BIT activities

Job Context

The job has a direct impact on developing the Kaizen culture & developing best practices

The job has a direct impact on enhancing operational efficiency (value chain enhancement) and profitability

Framework, Boundaries & Decision Making Authority

The job holder has moderate decision-making authority to amend existing SOP and implement

Organizational / Functional Strategic Focus

The job has a crucial strategic role in Cultivate the Kaizen culture across ALJM centers through BIT activities implementation in all BIT centers to then deploy across on Retail network (based on L1/L2/L3 Hoshin)

Minimum Qualifications

Minimum bachelor's degree- Preferably Engineer

Minimum Experience

Minimum 5 years operational experience, preferably Sales Operation (however not a constraint for a right candidate)

Job-Specific Skills

Basic knowledge of ALJ ERP systems (CRM/SAP/Lead Management/Business Intelligence), but must enhance knowledge over period of time

• Exposure and hand on in Sales functional area's and interrelated functions (like ALJID), however not a constraint for a right candidate

• Toyota Way Problem Solving Skills (PDCA/ QCC/ A3 Reporting)

• Persuasion skills/conflict management/team building/interpersonal skills/facilitator skills

Languages

English Working Proficiency, Arabic highly recommended and preferred

Special Certifications / Membership

N/A

Why Work for Us

With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.

Our values guide the way we work with our business partners, within our communities, and with each other.

Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.

Actual Working Hours - (48) hours per week,

The deadline for publication is Oct 14, 2025.