Flights & Reservations Coordinator, Egypt

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we're proud to be a certified B Corp with 1000s of experiences in over 100 countries.

The world needs more Intrepid people:

Travel with Intrepid is all about getting out there and experiencing the uncommon. As our Flights & Reservations Coordinator, you'll help make these journeys possible across Egypt, by ensuring every booking and flight detail is in place for our travellers.

From arranging on-the-ground transport, accommodation and activities to managing flight itineraries, ticketing and supplier communications, you'll keep things running smoothly.

You'll maintain accurate booking data across our systems, ensure reservation details and cancellations are communicated to suppliers, and document best practices for both land and air bookings. You'll also source and price flight options for our tailored trips, issue tickets, and reconcile payments.

Teamwork is a core aspect of this role - you'll work closely with our Contracting, Sales, Operations and Finance teams, ultimately driving successful trip delivery!

If you're passionate about travel, and want to explore a DMC committed to giving back to the community, we'd love to hear from you!

This is a full-time, permanent role based onsite in Cairo, Egypt. We work in a 3-2-1 hybrid model, with 3 days in the office and 2 days from home, including at least 1 office day on a Monday or Thursday.

Some of the experience you'll bring with you may include:

• Proven experience working within the tourism or travel industry, particularly in reservations, flight operations or contracting.
• Confident using travel booking systems for flights and accommodation.
• Experience providing customer service via phone, email or live chat.
• Advanced knowledge in MS Office and travel systems (such as Salesforce, GDS or similar)
• Excellent written and verbal communication skills in English.
  
  

Please note:

• We recognise that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference.
• Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant.
• We also reserve the right to close this advert earlier if we receive a high volume of applications.
  
  

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our work perks include:

• Flexible work arrangements, work-from-home and the ability to work from anywhere 4 weeks a year
• A free Intrepid trip every year, plus generous discounts for families, and close friends
• 5 extra days of leave a year for use on Intrepid trips
• A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professional development and mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family
  
  

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.