Job Summary
The Florist is responsible for creating and maintaining high-quality floral arrangements while delivering excellent customer service. This role requires creativity, attention to detail, and knowledge of flowers, plants, and floral care.
Key Responsibilities
- Design and prepare floral arrangements (bouquets, centerpieces, event arrangements, custom orders)
- Advise customers on flower selection, styles, colors, and care instructions
- Handle daily flower care: conditioning, trimming, watering, and storage
- Manage customer orders for walk-ins, phone, and online requests
- Prepare arrangements for events, weddings, and corporate orders
- Maintain cleanliness and visual appeal of the shop and displays
- Monitor flower quality and minimize waste
- Assist with inventory checks and stock rotation
- Handle basic cash register and POS transactions (if required)
- Support deliveries and setup when needed
Required Skills & Qualifications
- Previous experience as a florist or floral assistant preferred
- Strong creativity and aesthetic sense
- Knowledge of flowers, plants, and seasonal availability
- Good communication and customer service skills
- Ability to work under time pressure (holidays, events, peak hours)
- Manual dexterity and attention to detail
- Basic math and order-handling skills
