FM Engineer ( Retail Experience)

Job Purpose

The FM Engineer is responsible for supporting the safe, reliable, and efficient operation and maintenance of retail facilities. The role focuses on MEP systems, preventive and corrective maintenance, contractor coordination, technical inspections, documentation, and day-to-day facilities operations. The position requires strong retail experience and the ability to respond effectively to operational and technical requirements.

Duties and Responsibilities

Manage the day-to-day operation and maintenance of retail facilities.

Supervise and coordinate MEP systems, including HVAC, electrical, plumbing, fire & life safety, and other building services.

Ensure preventive and corrective maintenance activities are completed as per schedule.

Monitor the performance of FM service providers, contractors, and technicians.

Attend to breakdowns, technical issues, and emergency maintenance requirements.

Conduct regular site inspections and identify maintenance and safety issues.

Ensure all facilities are maintained in accordance with required HSE, quality, and operational standards.

Coordinate with retail tenants, mall management, suppliers, and internal stakeholders.

Review maintenance reports, work orders, and service records.

Monitor contractor performance and ensure compliance with SLA/KPI requirements.

Support energy-saving initiatives and identify opportunities to improve operational efficiency.

Maintain accurate records of assets, maintenance activities, inspections, and technical documentation.

Assist with planned maintenance, refurbishment, fit-out, and minor project activities when required.

Ensure compliance with relevant UAE regulations, authority requirements, and company policies.

Education

Bachelor's degree or Diploma in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or related disciplines

Experience

Minimum 3–5 years of experience in Facilities Management, preferably within the UAE

Strong hands-on experience in retail facilities, malls, shopping centres, retail outlets, or similar commercial environments

Hands-on experience with MEP systems and building services

Experience in preventive and corrective maintenance and breakdown management

Experience coordinating contractors, FM service providers, and technical teams

Experience working in a fast-paced retail environment with multiple stakeholders

Skills and Competencies

Strong technical knowledge of MEP systems and facilities operations

Good understanding of preventive and corrective maintenance practices

Strong troubleshooting and problem-solving skills

Good contractor and stakeholder coordination skills

Knowledge of CAFM systems and maintenance management processes

Good reporting, documentation, and technical writing skills

Strong communication and interpersonal skills

Ability to manage multiple priorities in a retail environment

High attention to detail and quality orientation