Food & Beverages Supervisor at Holiday Inn Abu Dhabi

About Us

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming, and genuinely care about making every guest's stay memorable. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.

Holiday Inn Abu Dhabi is looking for an efficient, passionate, and team-oriented Food & Beverage Supervisor to join our dynamic team! Holiday Inn Abu Dhabi, the first Holiday Inn property in Abu Dhabi, welcomes guests with 203 modern and stylish rooms, complemented by a diverse selection of dining, entertainment, and meeting facilities. Our hotel offers a variety of unique food and beverage experiences, from international dining at Silk Route Café to vibrant evenings at Thirty 1st Bar & Lounge, featuring stunning views of the Abu Dhabi skyline. Guests can also enjoy an authentic Arabic social experience at Hubbly Bubbly, our shisha café, or indulge in the casual dining experience at Stock Burger Co., offering premium burgers, craft brews, and a relaxed atmosphere.

What's the job

As a Food & Beverage Supervisor, you will support the smooth operation of the Food & Beverage outlets by ensuring exceptional service delivery, beverage quality, and guest satisfaction. You will supervise daily operations, lead and support the F&B team, and ensure that service standards are consistently delivered in line with IHG brand expectations. You will assist in achieving departmental revenue goals through effective upselling, cost control, and delivering memorable dining and bar experiences for our guests.

A little taste of your day-to-day:

The duties and responsibilities will include, but are not limited to:

• Deliver a warm, friendly, and personalized guest experience in line with Holiday Inn and IHG service standards.
• Ensure food and beverage service is delivered efficiently, professionally, and consistently.
• Demonstrate strong knowledge of beverages, cocktails, wines, and bar operations to support guest needs.
• Handle guest feedback and service recovery professionally to ensure guest satisfaction.
• Maintain outlet presentation, cleanliness, and ambiance to create an enjoyable guest environment.
• Supervise and support F&B colleagues during daily operations, ensuring effective teamwork and service excellence.
• Conduct shift briefings and communicate daily priorities, promotions, and operational updates.
• Monitor beverage sales, inventory levels, and wastage to maximize profitability.
• Promote upselling of beverages, cocktails, promotions, and menu items to increase revenue opportunities.
• Ensure accurate billing, cash handling, and compliance with financial procedures
• Ensure compliance with food safety, hygiene, HACCP, and health and safety standards.
• Follow responsible alcohol service practices and ensure compliance with local licensing regulations
  
  

What We Need From You

The ideal candidate must meet the legal requirements to work in the UAE. The candidate should possess the required qualifications, technical skills, and experience in a similar role within an international hotel environment, including:

• Diploma or degree in Hospitality Management or a related field preferred.
• Minimum 2 years of Food & Beverage experience, with proven bar operations knowledge.
• Previous supervisory experience in a hotel, restaurant, or bar environment is preferred.
  
  

Knowledge of POS systems and inventory control procedures is an advantage. The ideal candidate is passionate about hospitality, guest-focused, positive, and highly professional. You should possess excellent attention to detail, the ability to multitask in a fast-paced environment, and a commitment to delivering exceptional service while working collaboratively with your team.

What We Offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.