Food And Beverage Supervisor

About the Company

Hello! Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.

You don't need to be from this industry; you do need to be passionate.

Our promise to you:

- We will respect and value your background and perspectives

- We will work together with integrity

- We will share our incredible pride for job, company and industry

What we ask of you:

- Bring passion to all that you do

- Listen, move fast and think innovatively

- Speak up, have ideas and share them

- Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

Who we are:

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

Join our family today.

Together, we'll make travel better.

Job Overview

• Supervise food and beverage operations within airport lounges in Saudi Arabia to ensure high service standards and operational efficiency.

• Ensure consistent quality of food, beverages, service delivery, and cleanliness across all assigned outlets.

• Support guest satisfaction by maintaining a professional, safe, and well-organized working environment.

Job Responsibilities

• Support daily operations of food and beverage outlets in line with company standards and Saudi regulations.

• Perform supervisory duties including staff scheduling, task assignments, training coordination, and performance monitoring.

• Ensure consistency in food quality, service standards, hygiene, and cleanliness across all outlets.

• Handle guest comments and complaints professionally and take immediate corrective actions when required.

• Monitor customer service delivery to ensure high guest satisfaction and premium dining experience.

• Assist in controlling food and beverage costs, monitoring revenue, and minimizing wastage.

• Support inventory control, ordering processes, and stock management.

• Assist in planning and implementing procedures for events and special occasions.

• Ensure compliance with health, safety, food hygiene, and municipality regulations applicable in Saudi Arabia.

• Support teamwork and effective coordination with kitchen and service teams.

Job Requirements

• Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

• Minimum 3 years of experience in the Food & Beverage industry, including restaurants, lounges, or catering operations.

• Service-oriented mindset and ability to work effectively as part of a team.

• Strong leadership, communication, and interpersonal skills.

• Ability to work under pressure in a fast-paced operational environment.

• Good command of spoken and written English; Arabic language skills are a strong advantage.

• Willingness to work shift duties as required.

• Work location: Airport – Kingdom of Saudi Arabia.