Company Description XOOM is a delivery services provider focused on speed, convenience, and flexibility for businesses across multiple industries, including food, fashion, retail, groceries, healthcare, electronics, pet care, and beauty. The company prioritizes strong, long-term relationships with customers by understanding their operations in detail and offering tailored last-mile solutions. XOOM reviews the entire supply chain from a lean perspective to keep delivery costs low while maintaining reliable service. Team members join a customer-centered environment where feedback is welcomed and continuous improvement is encouraged.
Role Description The Food Delivery Rider is responsible for safely picking up food and beverage orders from partner restaurants or vendors and delivering them to customers across Dubai in a timely and professional manner. Day-to-day tasks include reviewing delivery schedules, navigating to pickup and drop-off locations, confirming order accuracy, handling payments or receipts when required, and providing courteous customer service upon delivery. The rider will maintain the cleanliness and basic upkeep of their vehicle or bike, follow all traffic and safety regulations, and adhere to XOOM's standards for punctuality and order handling. This is a full-time, on-site role based in Dubai, requiring flexibility to work shifts, weekends, and peak hours as needed.
Qualifications
- Candidates should possess skills in Food Delivery and Food Service to manage pickups, deliveries, and safe handling of food orders.
- Candidates should possess skills in Customer Service to interact courteously with customers and restaurant partners.
- Candidates should possess skills in Food & Beverage to understand basic food handling practices and order requirements.
- Candidates should possess basic Accounting or cash-handling skills to manage payments, receipts, and simple records when needed.
- Valid motorcycle or vehicle license (as applicable), with a clean driving record.
- Good knowledge of Dubai routes and traffic regulations, with strong time-management and navigation abilities.
- Ability to lift and carry delivery bags, work on shifts, and remain reliable under time pressure.
- Prior experience in delivery, logistics, or hospitality is an advantage; proficiency in English, with additional languages considered beneficial.
