Job Description
Mudrex is a Y Combinator-backed organization on a mission to democratize investing. Retail investors use Mudrex to invest in crypto easily. Our flagship product, Coin Sets, has seen amazing traction in the markets we have launched.
We are growing rapidly, and to sustain and support this growth, we are expanding our team. The folks at Mudrex are young, driven, and dedicated to building a self-sustaining platform that simplifies investing in cryptocurrency.
About The Role
You'll be the technical bridge between our clients and our product. From helping developers integrate our payments API to shaping how our platform evolves your work directly impacts both client success and our roadmap.
What You'll Do
Own the technical onboarding of new clients from first API call to production go-live
Guide client engineering teams through integration of our payments and settlements APIs/SDKs
Diagnose and resolve technical issues across integration, configuration, and platform behaviour
Serve as the voice of the client internally synthesize patterns from client feedback and translate them into actionable inputs for the dev team
Build and maintain integration guides, code samples, and troubleshooting playbooks
Work cross-functionally with Product and Engineering to influence the dev roadmap based on real client pain points
What We're Looking For
3+ years in a solutions engineering, developer support, or integration engineering role
Strong understanding of REST APIs, webhooks, and SDK integration patterns
Proficient in Go or backend language (Python, Node.js); able to write and debug integration-level code independently
Working knowledge of React or similar frontend frameworks; able to understand and debug client-side integration issues
Experience in fintech, payments, or crypto is a strong plus
Clear communicator — comfortable explaining technical concepts to both developers and non-technical stakeholders
Structured thinker who can spot recurring client issues and turn them into systemic fixes
Nice to Have
Familiarity with payment rails
