Front Desk Receptionist

Company Description AMG - El Ghalban Group has been a multi-brand automotive retailer in Egypt since the 1970s, serving a diverse customer base across the country. The group is committed to providing comprehensive solutions for customers automobile needs, from vehicle selection to ongoing support. AMG operates multiple showrooms located in Cairo, El Mansoura, and Beheira, offering a wide range of brands and services. Team members join a stable, long-established organization with a strong presence in the local automotive market and a focus on customer satisfaction.
Role Description The Front Desk Receptionist role is a full-time, on-site position based in Cairo, Egypt. The receptionist will be responsible for greeting visitors, welcoming customers to the showroom, and ensuring they are directed to the appropriate team members. Daily activities include answering and transferring phone calls, managing appointment schedules, handling basic inquiries, and maintaining the reception area's cleanliness and organization. The role also involves performing clerical tasks such as filing, data entry, and managing incoming and outgoing correspondence. The receptionist will collaborate closely with sales and service teams to support a smooth customer experience and uphold AMG - El Ghalban Group's professional image.
Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills, including handling front desk operations, scheduling, and basic administrative tasks.
• Candidates should possess excellent Communication and Customer Service skills to interact effectively with visitors, customers, and colleagues.
• Candidates should possess professional Phone Etiquette to manage calls, convey accurate information, and route inquiries efficiently.
• Basic computer proficiency (e.g., MS Office, email, data entry) and comfort working with office equipment and telephone systems.
• Previous experience in a reception, front desk, or customer-facing role, preferably in retail or service environments.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced showroom setting.
• Fluency in Arabic and good command of English, both written and spoken, is highly beneficial.
• High school diploma or equivalent; additional training in office administration or customer service is an advantage.