The Receptionist is the first point of contact for visitors and callers, responsible for providing a welcoming and professional frontdesk experience. This role includes managing incoming calls, greeting guests, handling administrative tasks, and supporting daily office operations to ensure smooth functioning.
Front Office Management & Administration
- Manage the front office by welcoming, assisting and re-directing guests in order to ensure the smooth flow of operations.
- Manage the company switchboard and handle all incoming calls, queries whenever possible, re-direct calls as appropriate and take adequate messages when required in order to ensure the smooth flow of operations.
- Assisting with drafting and translation of Arabic documents, including but not limited to, leasing agreements, NOC's, licenses.
- Maintain an up-to-date filing system for the administration department in order to ensure that documents are available when needed.
- Maintain the records for external complaints and accidents/incidents in order to ensure availability of information when needed.
- Manage the order of stationery and office supplies as well as maintain records in order to ensure that these are available to staff as and when needed.
- Arrange and manage all outgoing courier shipments, maintain records for the same, track delays of incoming consignments and monitor the billed in order to ensure that the courier service is used cost effectively and efficiently.
- Create, maintain and manage the schedule of the driver, in order to ensure that his time is used effectively and split fairly between the needs of the various departments and divisions.
- Cost-effective management of business travel in its entirety starting from organizing visas to hotel arrangements
Requirements:
- 23 years of relevant experience in a receptionist or administrative role.
- Excellent communication skills with a professional and welcoming demeanor.
- Strong MS Excel skills and proficiency in basic MS Office applications.
- Wellorganized and detailoriented, with the ability to multitask effectively.
