Job Description
The opportunity
To effectively manage the day-to-day admin of the reception area and to provide a first-class service in a professional and efficient manner.
Your responsibilities will include:
Ensuring the first impression is of the highest standards whether in person or over the telephone.
Receiving and welcoming all visitors and clients to office reception.
Providing calendar management, answering and screening of incoming calls, routing for action and follow up.
Supporting with the general office duties.
Booking meeting rooms and logging helpdesk jobs.
Ensuring services are delivered to the agreed service levels.
Developing strong relationships with visitors and staff at all levels.
Answering calls, keys management and others.
Keeping records and files updated.
Managing the courier service.
About you
You will have strong organisation and multi-tasking skills. You will have experience in stakeholder management and delivering exemplary customer service. Previous reception experience preferred. You will also have knowledge of Microsoft Office Suite.
You are able to build lasting client relationships and provide support to strong, motivated teams. You will be hungry to grow your career and enjoy the opportunities that Mace has to offer.
Apply now for a confidential discussion.
More Info
Key Skills
About Company
Since day one, we have relentlessly pursued a better way. Our purpose - to redefine the boundaries of ambition - is the reason we do it. We are global experts in shaping and making the built environment. We support clients at every stage of the property lifecycle, from development and consultancy to construction and operations. You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play. Together, it all works towards our vision: leading the way to a more connected, resilient and sustainable world. Today, we remain a privately owned business that has grown organically across five global hubs in Europe, Middle East and North Africa, the Americas, Sub Saharan Africa and Asia Pacific. The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way. Our culture respects equality, values diversity and encourages individuality - accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It's the reason why we continue to grow and it's the secret to how we've built some of the world's most renowned buildings. Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact inclusiverecruitment@macegroup.com to speak to a member of our team.You can read our diversity and inclusion strategy here .