Job Description

Novotel Abu Dhabi Gate is hiring through Hosco in Abu Dhabi.

Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS We are seeking a friendly and enthusiastic Front Office Intern to join our team in Abu Dhabi, United Arab Emirates. As a Front Office Intern, you will gain hands-on experience in hotel front office operations by assisting with guest services, check-in and check-out procedures, reservations, inquiries, and day-to-day front office activities while developing strong communication, customer service, and hospitality skills.Greet and welcome all guests with warmth, professionalism, and a genuine smileProvide personalized check-in and check-out experiencesAssist guests with inquiries, directions, and hotel informationOffer welcome beverages or amenities upon arrival, based on guest status or preferencesCoordinate with Front Office, Concierge, and Guest Relations to ensure a seamless guest experienceMaintain a visible presence in the lobby and be readily available to assist or guide guestsPromote hotel services, facilities, and ongoing promotionsHandle guest feedback and resolve issues or escalate them appropriatelyEnsure guest preferences and special requests are recorded and communicated effectivelyMaintain a polished and professional appearance at all times, in line with brand standardsAnticipate guest needs and offer relevant recommendations to enhance their stay

Currently pursuing Diploma or Bachelor's Degree in Hospitality, Hotel Management, Tourism, or a related field.Excellent communication and interpersonal skillsProficient in English (verbal and written); additional languages are a plusWarm, outgoing, and service-oriented personalityAbility to work under pressure and in a fast-paced environmentStrong knowledge of Abu Dhabi and its tourist attractionsBasic computer skills; familiarity with Opera or similar hotel management software is preferredPassion for hospitality and creating memorable guest experiencesAdaptability to work in a multicultural environmentAttention to detail and ability to multitask efficiently Additional Language is an added advantage.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Please see the full vacancy for the benefits offered by Novotel Abu Dhabi Gate.