As a Front Office Clerk in our Sales Department, you will be the first point of contact for clients, visitors, and prospective buyers. Your role is crucial in creating a positive and welcoming atmosphere, ensuring efficient communication, and supporting our sales team's success. This position offers the opportunity to work in a dynamic real estate environment and contribute to our continued growth.
Responsibilities:
- Greet and welcome clients, visitors, and prospective buyers in a courteous and friendly manner.
- Professionally handle phone calls, emails, and inquiries, promptly providing accurate information.
- Schedule appointments and property viewings for the sales team.
- Maintain a clean and organized front office area, ensuring it represents our brand image.
- Assist in preparing and organizing sales and marketing materials.
- Collaborate with the sales team to ensure efficient communication and support.
- Handle administrative tasks such as data entry, filing, and document management.
- Ensure compliance with company policies and procedures.
Qualifications:
- Bachelor's degree in a related field (e.g., Business Administration) is required.
- 0-1 experience in the same field
- Fluency in English is a must.
- Previous experience in a front office or customer service role is preferred.
- Excellent communication skills.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Proficiency in using office software (e.g., Microsoft Office Suite).
- Customer-focused with a positive attitude.
- Knowledge of the real estate industry is a bonus.