Cielo Talent is working with an established client in the healthcare and hospital network space, going through an expansion across the Middle East. They are looking for 1 HIS Functional Consultant and 1 RCM Functional Consultant, preferably who can start immediately.
HIS FUNCTIONAL CONSULTANT
Strategic Responsibilities
- Contribute to the adaptation of clinical workflows in line with the Group standards
- Ensure compliance with KSA healthcare regulations
- Support the HIS roadmap and participate in system upgrades and enhancements
Operational Responsibilities
- Configure clinical modules (admission, patient records, pharmacy, laboratory, etc)
- Provide functional support to medical teams and end users
- Troubleshoot HIS-related issues and coordinate with technical teams
- Conduct testing, validation, and version upgrades
- Document clinical workflows and functional specifications
Management & Reporting
- Monitor HIS KPIs (user adoption, incident rates, SLA performance)
- Train key users and support hospital sites
- Coordinate with ERP, interop, and RCM teams
Key Skills
- Strong understanding of hospital workflows
- Functional analysis & documentation
- User support and training capabilities
- Attention to detail and configuration quality
- Polyvalence across multiple HIS/ERP modules (preferred)
Education
- Bachelor's/Master's in IT, Biomedical Engineering, or related field
Experience
- 3–6 years working on hospital information systems
- Healthcare experience required
RCM FUNCTIONAL CONSULTANT
Strategic Responsibilities
- Support standardization of Revenue Cycle processes across entities
- Ensure alignment between clinical activity and billing processes
- Contribute to revenue assurance and cash optimization initiatives
- Ensure compliance with NPHIES and KSA coding standards
Operational Responsibilities
- Gather RCM requirements (admission, coding, billing, claims, collection)
- Translate requirements into functional system configurations
- Support testing, go-live, and operational support
- Manage functional incidents and improvement requests
- Coordinate with finance and operations teams
- Monitor denials, NPHIES errors, and conduct root-cause analysis
Management & Reporting
- Track RCM KPIs (DSO, clean claim rate, rejection rate)
- Recommend actions to reduce denials and improve financial performance
Key Skills
- Strong understanding of RCM workflows
- Polyvalence across multiple RCM systems (HIS, ERP, SaaS)
Experience
- 3–6 years in RCM or healthcare billing systems
- Strong understanding of healthcare revenue flows
- Analytical mindset with attention to detail
