Global Manager - FinOpS Systems & Processes - Freight Forwarding

Key Accountabilities:

TheGlobal Manager - Systems & Processes (FinOps) is a global executive leadership role responsible for end-to-end ownership of finance-related operational systems, controls, and capability building across DP World Freight Forwarding.

Acting as the Global Finance Operations Systems Authority and Super User, the role defines, governs, and continuously enhances the Finance-Operations system landscape (CR2 / Fusion) to ensure financial integrity, scalability, compliance, and operational excellence across all regions, products, and entities.

This position sits at the intersection of Finance, Operations, IT, and Shared Services, driving global standardisation, system governance, training strategy, and transformation initiatives, while acting as a trusted advisor to Global FF Finance Leadership, Operations Excellence, IT, and the Global Shared Services Centre (GSC).

• Global FinOps Systems Governance & Ownership
• Process Compliance, Control & Risk Management
• System Transformation & Continuous Improvement
• Global Implementation & Change Leadership
• Global Training Strategy & Capability Building
• Stakeholder & Cross-Functional Leadership
• Leadership, Culture & Governance
• Role Specific:
• Global enterprise scope across all Freight Forwarding regions and entities
• Strategic decision authority over Finance Operations systems and standards
• High executive visibility and interaction with global leadership
• Transformation ownership, not execution-only
• Risk, compliance, and governance accountability, not coordination

Qualifications, Skills and Experience:

• Master's degree in Logistics, Supply Chain Management and Finance activities in Freight Forwarding.
• Diploma in Data Science
• Proven experience in system development and training in the logistics industry.
• Strong organizational skills (prioritize, plan, assign and control).
• Good knowledge of market leading TMS systems, and supply chain visibility applications.
• Project management skills with the ability to plan, execute, and monitor projects
• Strong understanding of Finance related activities in Freight Forwarding
• Goal and team driven, good motivator and facilitator to ensure that set targets are achieved.
• Exceptional communication and leadership abilities.