We are seeking an accomplished Senior Sales Manager with strong expertise in
Digital SaaS solutions, specifically
Customer Experience (CX), CCaaS, and Salesforce platforms, to drive revenue growth across
UAE and KSA markets. The role requires a consultative sales approach, deep regional market knowledge, and a proven ability to close complex enterprise deals.
Key Responsibilities
- Drive new business acquisition for SaaS, CX, CCaaS, and Salesforce solutions
- Manage the complete sales lifecycle from opportunity identification to closure
- Build and maintain a strong enterprise pipeline across UAE and KSA
- Engage with senior stakeholders and C-level decision makers
- Collaborate with pre-sales and delivery teams to develop tailored solutions
- Lead RFP/RFI responses and commercial negotiations
- Manage strategic accounts and identify upsell and cross-sell opportunities
- Maintain accurate forecasting, pipeline management, and CRM reporting
Experience & Qualifications
- 810 years of sales experience in SaaS / Cloud / Digital solutions
- Proven experience selling CX platforms, CCaaS, and Salesforce solutions
- Demonstrated success in closing large, complex enterprise deals
- Strong exposure to UAE and KSA markets
- Experience working with enterprise customers and system integrators preferred
Skills & Competencies
- Consultative and value-based selling
- Strong negotiation and stakeholder management skills
- Excellent presentation and communication abilities
- Strategic account planning and execution
Language Requirement
- Fluent in Arabic and English (mandatory)