Gucci Client Advisor

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

• Clienteling

Deliver excellence in retail experience and promote a Consumer Centric Culture

Build the relationship with/new and existing Consumers/Customers

• People Management

Meet improvement actions defined developing himself

Contribute to build Team working

• Drive the business

Achieve the Sales Target defined

Maximize the business potential of the stores

• Business & Process

Uphold Respect of Gucci Standards and Procedures/Guidelines on Clienteling

Know the Market and the Competitors