GUCCI RTW and Decor After Sales Repair Center Specialist - MATERNITY COVER

Kering

United Arab Emirates

Fresher

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Posted 14 hours ago
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Job Description

You will be an integral part of Gucci Technical After Sales Team, supporting the after sales processes and giving the top quality service to all the clients. This exciting role will allow you to work in contact with our sales points all around the region giving you the opportunity to enhance your communication and problem solving skills.

Manage repair requests from the stores
Communicate with sales points across the world and support the repair center services end-to-end
Receive and control the items to be repaired
Together with technicians find the suitable solution to the problem
Deliver the item for the repair
Manage and follow-up tickets in the system
Receive repaired items and send them back to the sales point
Track and control repair costs

A college or high-school degree
Experience in a similar role in luxury brands would be considered an advantage
Knowledge of MS Office and AS400
Endowed with problem solving skills
Positive attitude and flexibility
Excellent communication skills
Fluent in Italian and English, both written and spoken is mandatory
Available for occasional travel

More Info

Job Type:

Permanent Job

Function:

Retail

Employment Type:

Full time

About Company

KeringJob Source: www.kering.com

Kering is a French-based multinational corporation specializing in luxury goods. It owns the luxury brands Balenciaga, Bottega Veneta, Gucci, Alexander McQueen and Yves Saint Laurent. The timber-trading company Pinault S.A. was founded in 1963, by Fran&#231;ois Pinault.

Job ID: 147964265

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