Guest Relation Officer - 6 Months Contract

• Job Title – Guest Relation Officer/Front Office
• Type - 6 months contract
• Work Location – Dubai
• Salary – AED 4000+transport+food
• Working days & timings – 6-day work and standard hours
• Mandatory details/Skills –Customer Service, Communication Skills

Job description:

• Greet guests warmly and professionally upon arrival and departure.
• Handle guest check-in and check-out efficiently.
• Serve as a point of contact for all guests needs, requests, and inquiries.
• Resolve guest complaints promptly and professionally.
• Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.
• Provide accurate information about hotel services, amenities, and local attractions.
• Monitor guest feedback through surveys and online platforms and respond appropriately.

Guest Relations, Front Office Operations, Front Desk Operations, Customer Service, Guest Services, Hospitality, Guest Experience, Check-In & Check-Out, Complaint Handling, Communication Skills, Interpersonal Skills, Hotel Operations, Reservations, Problem Solving, Housekeeping Coordination.