Guest Relations And Receptionist

Role Description

This is a full-time on-site role for a Guest Relations and Receptionist position located in Dubai. The responsibilities include welcoming and assisting visitors, managing scheduling appointments, handling phone inquiries, maintaining front desk operations, and ensuring a positive guest experience. The role involves maintaining a high standard of professionalism while addressing customer needs and ensuring efficient coordination with other colleagues and departments.

Qualifications

• Strong communication and interpersonal skills to provide exceptional guest service and foster positive relationships.
• Time management, organizational, and multitasking abilities to effectively prioritize tasks in a fast-paced environment.
• Proficiency in administrative tasks, such as managing appointments, handling correspondence, and record-keeping.
• Basic computer literacy, including familiarity with Microsoft Office Suite and any relevant office management software.
• Customer service experience and professional demeanor, with attention to appearance and punctuality.
• Knowledge of the healthcare or hospitality industry is advantageous.
• Ability to work collaboratively with team members and maintain discretion and confidentiality.
• Fluency in spoken and written English, with additional language skills being an advantage.