About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Jol Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It's the Golden Rule the simple idea that if you treat people well, the way you would like to be treated, they will do the same. This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.
Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine's 100 Best Companies to Work for, every year since the survey began in 1998.
Join our Team
- Work on a team that is built on mutual respect, collaboration, and excellent service.
- Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
- Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for.
Four Seasons Doha Serviced Apartments At The Pearl Qatar
The upcoming project will include 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Jol Robuchon.
Our Team
Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.
Who We Look For
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
Job Description
The Four Seasons Doha Serviced Apartments Doha is looking for Guestroom Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
Essential Functions
- Clean and self-inspects guestrooms as assigned by management and in accordance with hotel standards.
- Inspect all rooms (vacant or dirty) checking standards of cleanliness, missing guest amenities and/or supplies.
- Inspect all VIP and Special Attention rooms very carefully ensuring that all special requests and amenities are completed.
- Receive and complete all guest requests when on the floors, i.e. extra pillow, blankets.
- To keep linen rooms, tidy, correctly stocked and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order.
- Ensure all guest rooms and amenities have been properly cleaned, dusted, sanitized, and supplied on a daily basis, according to Four Seasons standards of service. They must be comfortable making a bed and vacuuming, as well as being able to lift and carry 15-20 pounds on a regular basis. Shifts will also include turndown service, where the guests are lightly refreshed for the evening.
- The Guestroom Attendant is also responsible for properly handling Do Not Disturb and Guest requests as well as any call backs.
- Clean dusts, make beds and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure and standards. Vacuums carpet and cleans marble and tile areas.
- Remove dirty towels and sheets and replaces them with clean ones from the Linen Closet.
- Coordinate with the Room Service team the removal of room service trays from guestrooms.
- Restock used amenities such as shampoo, lotions, cotton balls, stationery and pens.
- Be familiar with the daily Room Occupancy Forecast, guest names and estimated time of arrival in order to organize the section before check-in.
- Inform the Maintenance team and Housekeeping Supervisor regarding any maintenance job needed as soon as you discover the issue.
- Perform turndown service providing a comfortable evening environment in Guest Rooms. Clean and refresh the room in the early evening and prepare the room for the guest to sleep in.
- Respond to guests requests according to Four Seasons standards of friendliness and professionalism. Inform the Supervisor or Management Team any complaint or matter.
- Attend daily briefing from supervisor or management.
- Assist with responsibilities and duties in the absence or heavy volume in the areas of public areas, back of the house, Spa and Laundry.
- Support with any other tasks within the division and/or any tasks assigned to by the management team.
- Flexibility in working different shifts including holidays.
Preferred Qualifications And Skills
- Degree Holder, preferably in hotel & tourism management
- 1-3 years of experience in related field
- Excellent command in English, Arabic is an advantage
Our Offering:-
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:-
Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:-
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs
