Guest Services Coordinator

Responsibilities:

• Welcome and direct visitors and guests to the appropriate department or employee in a professional manner.
• Answer, screen, and transfer incoming calls using proper telephone etiquette.
• Handle general inquiries and provide accurate information to callers and visitors.
• Maintain accurate visitor logs while enforcing access control and security procedures.
• Notify employees promptly upon the arrival of their guests.
• Receive, sort, and distribute incoming mail, documents, packages, and deliveries.
• Schedule meeting rooms and ensure they are clean, stocked, and properly set up before use.
• Keep the reception area clean, organized, and presentable at all times.
• Perform administrative tasks including data entry, filing, scanning, printing, and document preparation.
• Collaborate with the Administration and Security teams on front-desk operations and visitor management.
• Handle sensitive company, employee, and guest information with strict confidentiality.
• Assist with additional administrative duties as assigned by management.

Job Requirements:

• Bachelor's degree in Business Administration, Commerce, Languages, or a related field.
• Open to entry-level candidates and fresh graduates.
• Good in written and spoken English.
• Working knowledge of MS Office applications (Word, Excel, Outlook).
• Excellent communication skills, a professional demeanor, and a positive attitude.
• Strong ability to multitask, prioritize tasks, and maintain high attention to detail.
• Proven ability to handle inquiries courteously and maintain strict confidentiality.