Head of AI & Analytics

The ideal candidate should combine strong enterprise analytics and AI transformation experience with hands-on expertise in:

• Web Analytics

• Social Media Analytics

• Audience Intelligence & Customer Analytics

• Conversion Optimization

• Digital Performance Measurement

• Executive Dashboarding & KPI Frameworks

Key Responsibilities:

• Lead the organization's AI & Analytics function and operating model

• Build unified audience intelligence and digital performance frameworks

• Drive AI-powered analytics and executive reporting initiatives

• Develop KPI governance and cross-platform reporting standards

• Deliver actionable insights across digital, social, web, and audience channels

• Support AI adoption and data-driven decision-making across the organization

Preferred Backgrounds:

• Retail

• Airlines

• Ecommerce

• Digital Media

• Tourism / Customer Experience

Requirements:

• 10+ years of experience in AI, Analytics, Audience Intelligence, or Digital Transformation leadership

• Strong experience with Azure, Databricks, Power BI, GA4, Adobe Analytics, and social platform analytics

• Experience building analytics functions, COEs, or enterprise reporting capabilities

• Strong executive communication and stakeholder management skills

• Experience within government or large enterprise environments is preferred