1- Role Purpose (Why this
role exists)
The Head of Freight Management is accountable for
end-to-end ownership of Jadeer's Freight business,
including
strategy, P&L, revenue growth, margin protection, network strength, and operational reliability. The role exists to
build a scalable, profitable freight platform that leverages Jadeer's asset-backed
logistics ecosystem (transport, yards, warehousing, customs) and positions Jadeer as a
national freight and logistics champion aligned with Vision 2030.
2- Strategic Accountabilities (What Success Looks
like)
- P&L Ownership & Financial Performance
Own Freight Management P&L (revenue, GM, cost-to-serve)
Deliver agreed annual budget and 3-year growth plan
Balance volume growth with margin protection
Drive working capital discipline (DSO, credit terms)
- Commercial Strategy & Growth
Define Freight Growth Strategy By
Mode (Air / Ocean / Road / Multimodal)
Trade lane (AsiaKSA, EUGCC, Intra-GCC)
Vertical (Industrial, FMCG, Chemical, Projects)
Approve pricing strategy and commercial governance
Oversee RFQs, tenders, and strategic bids
Develop roadmap for NVOCC, LLP, Project & Chemical freight
- Sales & Business Development Leadership
Lead and coach freight sales organization
Set revenue targets, pipeline coverage, and hunting discipline
Personally sponsor top strategic customers
Ensure cross-selling of Jadeer services
- Carrier, Network & Partner Management
Own Strategic Relationships With
Shipping lines
Airlines
Global freight networks and agents
Secure capacity, reliability, and competitive buying
Approve carrier and agent appointments
Manage network performance and risk
- Operations, Service & Governance
Ensure freight operations deliver contracted SLAs
Align sales commitments with operational capability
Enforce SOPs, service standards, and compliance
Lead service recovery for major customer escalations
- Organization, Talent & Capability
Build a lean, scalable freight organization
Develop succession, capability, and talent pipeline
Embed performance culture and KPI discipline
Ensure pricing, CRM, and governance maturity
3- Key KPIs (Performance Contract)
4- Decision Rights & Authority
Full Authority Over
Freight commercial strategy
Carrier and network selection
Pricing governance framework
Freight sales targets and structure
Approval Required For
CAPEX beyond approved limits
Long-term carrier contracts
Strategic partnerships / JVs
5- Skills & Competencies
Strategic & Commercial
Strong freight forwarding and market expertise
P&L management and financial acumen
Strategic thinking with execution bias
Negotiation at C-level (carriers & customers)
Leadership & Behavioral
High ownership and accountability
Decisive, data-driven decision-making
Strong stakeholder management
Change leadership and governance mindset
Resilient under volatility
6- Experience & Qualifications
1015+ years in freight forwarding or logistics
Proven leadership role managing P&L
Strong Air & Ocean freight background
GCC / Saudi Market Experience Preferred
Bachelor's degree (MBA advantage)
Fluent English (Arabic highly preferred)
