- Opportunity to work for one of the most luxurious developers in the Middle East|Dubai based role
About Our Client
A large scale real estate and hospitality developer with the vision of building a collection of residential retreats with the warm hospitality of a private home.
Job Description
Reporting into the CEO, this person will be responsible for;
- Design and set up a dedicated team that provides unparalleled services to clients.
- Personally build and cultivate strong relationship with clients, understand their unique preferences, anticipate needs and provide tailored solutions.
- Develop current Sales force status, review capabilities, and make recommendations.
- Onboard, classify and maintain detailed client profiles in accordance with GDPR and UAE Data Protection Laws.
- Collaborate with Sales & Marketing teams to develop the annual event calendar and events.
- Lead the refinement of business intelligence tools to improve client journey and internal reporting.
The Successful Applicant
To apply for the role, it is necessary to have the following experience;
- Minimum 10 years of exclusive experience with well-known luxury brands. Either working for a luxury developer in a similar role or for a luxury fashion/ watches and jewellery maison in a leadership role with a focus on customer service and building CRM capabilities.
- Demonstrated leadership experience; must have scaled or managed teams
- Unwavering focus on customer experience.
- Strong network of UHNWIs and well connected with them.
Please note, this is not a sales role.
What's On Offer
Competitive package with benefits.
Contact: Ali Nomani
Quote job ref: JN-092023-6169476
