PURPOSE OF THE ROLE:
The Head of Personal Training is the business leader of the department. They create and support team culture to drive operational excellence and deliver a superior member experience. He/She is goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. They supervise all PT revenue streams as well as driving key company initiatives and managing budget and P&L.
Accountable for overseeing the hiring, onboarding and continuous development of a team of leading fitness professionals.
KEY RESPONSIBILITIES:
- Ensure an unparalleled level of member experience on the facility floor daily.
- Lead the development of safe, professional, exciting, and comprehensive personal training programs.
- Motivate and coach Personal Trainers to achieve revenue, session and member feedback goals.
- Ensure Trainers are promoting and selling personal training programs effectively and successfully.
- Accountable for team's business deliverables by setting targets, following up, providing feedback and support for progress.
- Achieve monthly and annual department financial goals.
- Complete payroll and ensures payroll expenses are within budget.
- Monitor all personal training department assets and expenditure.
- Find, nurture, and develop talent, owning the candidate interviews, and manage the onboarding of new hires by assisting with all onboarding responsibilities during the 90-day onboarding program.
- Provide direct reports with timely and clear support and performance management, including by explaining and enforcing company policies, protocols, and expectations.
- Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.
- Design and build new personal training initiatives in line with the company aspirations.
- Conduct weekly Personal Training Department and Management meetings.
- Drive WellFit's values and vision internally and externally.
EXPERIENCE
- 5+ years of personal training experience
- 3+ years of experience in sales
- 3+ years of supervisory and management experience
- Demonstrated ability of successful team leadership
