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Head of Retail Assets and Embedded Finance

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Job Description

Job Description
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Trkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.
As the Head of Retail Assets and Embedded Finance, you will lead the strategy, P&L and end-to-end management of personal loans, auto loans and overdrafts, and how they are delivered through embedded finance and open finance propositions. The role drives growth, portfolio quality and customer experience across all channels and ecosystem partners.
Your key areas of responsibility will be:
  • Strategy & P&L
    • Own the strategy and P&L for personal loans, auto loans and overdrafts.
    • Set annual business plans and KPIs; track performance and drive corrective actions.
  • Product, Journey & Open Finance Design
    • Manage full product lifecycle (design, pricing, policies, enhancements, sunset).
    • Use open finance capabilities (consent-based data sharing, alternative data, account aggregation) to improve underwriting, pre-approvals, and personalised offers.
    • Ensure journeys are digital-first and STP across mobile, online, branches and call centre.
  • Embedded & Open Finance Partnerships
    • Build and manage ecosystem partnerships (payroll partners, auto dealers, aggregators, marketplaces, fintechs).
    • Develop open-finance-enabled journeys (e.g., instant income verification, external account access) to reduce friction and improve approval rates.
    • Work with Technology, Digital and Operations to integrate partners via APIs and ensure smooth onboarding, decisioning and disbursal.
  • Risk, Compliance & Portfolio Quality
    • Partner with Risk and Collections on credit policies, risk appetite and early warning triggers.
    • Monitor portfolio quality (vintages, delinquencies, NPLs) and drive improvement initiatives.
    • Ensure all products, data-sharing and partnerships comply with UAE Central Bank regulations, data privacy and internal policies.
  • Stakeholder Management & Leadership
    • Act as central owner for these products with Distribution, Digital, Operations, Risk, Finance and Marketing.
    • Present performance and plans in product, risk and governance forums.
    • Lead and develop a team of product and partnership managers.
To be successful in the role, you will need to demonstrate the following skills and experience:
  • Bachelor's degree in Business, Finance, Economics, Engineering or related field; MBA preferred.
  • 1015+ years in retail banking / consumer lending with strong exposure to personal loans, auto loans or overdrafts.
  • Proven P&L ownership and track record of delivering growth with controlled risk.
  • Experience in digital lending, embedded finance and/or open finance / API-based propositions is a strong plus.
  • Knowledge of UAE retail banking and regulatory environment is an advantage.
There's never been a better time to join Emirates NBD.
We're one of the region's most recognisable brands. We're banking innovation leaders. We're growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

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Job ID: 136143645