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Description
Sales Department:
* Managing a team of Sales Associates.
* Check all forecast sales figures done by the Pricing Analyst.
* Manages and checks the progress of all on-boarded properties to ensure they hit their milestones and are on
* track according to the project targets.
* Provide general information on our services.
* Check every contract before the client signs and handover the keys.
* Ensure projects are completed within the specified timeframes and provide real-time data.
* Writes and implements policy and procedure manuals for the department Builds structure, process, and
* management to ensure a smooth and timely onboarding for each property.
* Acts as an integral part of our bigger sales signing projects due to the growing success.
* Guide the team in preparing booking contracts for long stays and understands and manage the process for
* calculating long stays. Ensure the team accurately logs, files, and stores all contracts for the department relating
* to any owned property.
Client Support Department:
* Overseeing the team on how they manage the needs and requirements of our owners via email and telephone.
* Monitor how they respond to queries and requests for monthly statements/earnings.
* Overlook how they manage owner booking queries and manage expectations.
* See how the team coordinates with other departments to ensure essential maintenance is up to date for owner
* properties.
* Guide the team with reminders for bill payments/service charges/renewals/cancellations Provide advice and
* real-time information on owner listings/bookings.
* Monitor how the team replies to reviews on owner listings. Handover of properties back to owners.
Job Offer
Competitive package and the opportunity to be instrumental in companies growth
* 10-15 years of relevant sales experience.
* Possess extensive knowledge of sales principles and practices, and an ability to coach others on them.
* Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions,
* recommendations, and drive actions.
* Proven ability to influence cross-functional teams.
* Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention
* to detail, and ability to multitask.
* Strong leadership and team building skills.
* Relevant experience in property management.
Job ID: 114555171