Head of Service

Key Responsibilities:

• Manage daily workshop and field service operations.
• Improve labor utilization, turnaround time, and customer satisfaction.
• Control service costs and monitor profitability.
• Lead, train, and motivate the service team.
• Coordinate with Sales, Parts, and Finance to ensure smooth operations.

Qualifications:

• Engineering degree (Mechanical , Automotive or Mechatronics).
• 5+ years in service management (marine, automotive, or similar industry).
• Strong leadership and communication skills.
• Good understanding of service KPIs and cost control.