Linah Farms is seeking a
Head of Technology to define and drive the company's technology strategy, lead digital transformation across all business functions, and manage a cross-functional IT organization spanning helpdesk support, software development, and enterprise systems (ERP).
This is a senior leadership role responsible for aligning technology investments with business goals, modernizing operations through digital tools, and building a high-performing technology team that supports both day-to-day reliability and long-term innovation.
- Technology Strategy & Leadership
- Develop and own the company-wide IT and digital transformation strategy, aligned with Linah Farms business objectives and growth plans
- Define a multi-year technology roadmap covering infrastructure, applications, data, and digital initiatives across all company locations
- Serve as a strategic advisor to the executive team on technology-enabled business opportunities, risks, and ROI
- Set and manage the annual IT budget, including capital and operational expenditure planning
- Establish technology governance, policies, and standards (security, data management, vendor management, procurement)
- Digital Transformation
- Lead digital transformation initiatives across functions (farming operations, supply chain, procurement, finance, HR, sales/distribution)
- Identify opportunities to automate manual processes and introduce digital tools (IoT/precision agriculture technology, mobile apps, dashboards, analytics)
- Champion change management and user adoption for new systems and digital ways of working
- Partner with functional leaders to translate business needs into technology solutions
- IT Operations & Helpdesk Management
- Oversee the IT helpdesk function to ensure timely, high-quality support across all sites (farms, offices, warehouses)
- Define and monitor SLAs/KPIs for issue resolution, uptime, and end-user satisfaction
- Ensure robust IT infrastructure (network, hardware, cloud, connectivity) across geographically distributed operations
- Oversee cybersecurity posture, data protection, and business continuity/disaster recovery planning
- Software Development
- Lead the in-house/outsourced software development function, setting priorities, standards, and delivery practices (Agile/Scrum or similar)
- Oversee the design, development, and maintenance of internal tools, customer-facing applications, and integrations
- Ensure code quality, security, and scalability of custom-built applications
- Manage the balance between build vs. buy decisions for new capabilities
- ERP & Enterprise Systems
- Own the ERP strategy, implementation, optimization, and ongoing management (e.g., modules for finance, inventory, procurement, HR, production)
- Ensure ERP and other enterprise systems are integrated, accurate, and provide reliable data for decision-making
- Manage relationships with ERP vendors/implementation partners and oversee upgrades, customizations, and support contracts
- Drive data governance and master data management practices across systems
- Team Leadership & People Management
- Build, mentor, and lead a multidisciplinary IT team (helpdesk, developers, ERP specialists, and any future hires such as data/analytics roles)
- Set individual and team goals, conduct performance reviews, and support professional development
- Foster a culture of accountability, continuous improvement, and customer-centric service delivery
- Manage relationships with external vendors, contractors, and technology partners
Requirements
- Bachelor's degree in Computer Science, Information systems, programming or similar discipline
- MBA is a plus
- 10+ years of progressive experience in IT/technology roles, including 4+ years in a senior leadership position (Head of IT, IT Director, CTO, or similar)
- Proven experience leading digital transformation initiatives across multiple business functions
- Experience overseeing software development teams and modern development practices
- Experience managing IT helpdesk/support operations, including SLA management
- Experience in agriculture, agribusiness, manufacturing, FMCG, or a similarly operations-heavy, multi-site industry is a strong plus
- Hands-on experience managing ERP systems (implementation and/or optimization) — e.g., SAP, Oracle, Microsoft Dynamics, Odoo, or similar
- Strong strategic thinking with the ability to translate business goals into technology roadmaps
- Solid understanding of IT infrastructure, networks, cloud platforms, and cybersecurity fundamentals
- Working knowledge of software development lifecycles, methodologies, and modern architectures (cloud-native, APIs, integrations)
- Strong ERP domain knowledge (finance, supply chain, inventory, production modules)
- Excellent budget management and vendor negotiation skills
- Strong leadership, team-building, and stakeholder management skills — able to influence non-technical executives and operational staff alike
- Change management experience, particularly in driving adoption of new tools among diverse, distributed teams (including field/farm-based staff)
