Head - Quality (Senior Manager) | Rakon India Pvt. Ltd. | Bengaluru

Rakon India is looking for an experienced and dynamic Head - Quality (Senior Manager) to lead Quality Assurance, Quality Control, Supplier Quality, Customer Quality, and Quality Management Systems across our advanced electronics manufacturing operations.

This is a strategic leadership role for a quality professional who is passionate about driving operational excellence, customer satisfaction, continuous improvement, and world-class quality standards.

Experience

15+ years in Quality Management within Electronics Manufacturing, including at least 10 years in leadership/managerial roles.

Key Responsibilities

✅ Lead end-to-end Quality Assurance and Quality Control functions

✅ Drive customer, supplier, product, and process quality excellence

✅ Ensure compliance with ISO 9001, ISO 14001, EHS, and regulatory requirements

✅ Lead certifications, internal and external audits, and quality improvement initiatives

✅ Manage customer complaints, 8D reports, RMAs, corrective and preventive actions

✅ Develop and mentor high-performing quality teams

✅ Implement Lean, Six Sigma, Kaizen, SPC, FMEA, and continuous improvement programs

✅ Partner with customers, suppliers, and cross-functional teams to achieve best-in-class quality performance

Desired Profile

✔ Proven experience in electronics manufacturing

✔ Strong exposure to SMT/PTH processes, PCB assemblies, product integration, and testing

✔ Expertise in Supplier Quality Management and Incoming Quality Control

✔ Knowledge of IPC-A-610, IPC-600, ISO standards, ESD/MSD requirements, FMEA, Control Plans, and Root Cause Analysis methodologies

✔ Strong leadership, stakeholder management, communication, and problem-solving skills

What You'll Drive

High Yield & Zero-Defect Culture

Customer Satisfaction & Quality Excellence

Continuous Improvement & Operational Excellence

Digitization & Automation of Quality Processes

Development of a World-Class Quality Organization