Head Therapist - Spa - Jumeirah Gulf of Bahrain

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.

About Jumeirah Gulf of Bahrain

Located on the pristine beaches of Bahrain's West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort's five pools, and book treatments at Jumeirah's signature Talise Spa.

About the Job

An exciting opportunity has arisen for a to join.

Purpose:

To oversee the delivery of variety of spa services in a safe and comfortable manner. To ensure that all therapists are fully trained in treatments, tasks, LQA and Jumeirah SOPs. Makes sure that procedures and sequence of services are always adhered to. Responsible for guaranteeing that guest journeys are always of a high standard, and to promote the Spa and Leisure facilities at every opportunity.

About You

The ideal candidate for this position will have the following experience and qualifications:

.Minimum of 3-5 years of work experience as a Spa Therapist within luxury hospitality or luxury customer service

.Higher Secondary School certificate or equivalent

.Professional health therapy qualification (nationally recognized)

.Software competencies - Microsoft Office programs (Intermediate | Advanced)

The main duties and responsibilities of this role include:

.Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.

.Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.

.Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.

.Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.

.Keep treatment costing and inventory par stock updated, minimize waste, and ensure the Cost of sales aligns with budget.

.Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.

.Motivate and train spa associates to provide excellent therapy services, monitor therapist performance, and ensure maximum guest satisfaction.

About the Benefits

Benefits include:

. Supportive and inclusive work environment

. Access to Learning & Development programmers and clear career pathways

. Opportunities for internal mobility within our global network

. Colleague discounts on food, beverage, and hotel stays worldwide

. Company-provided shared accommodation

. Comprehensive healthcare and life insurance coverage

. Performance-based incentives tailored to your role

. Competitive tax-free salary paid in Bahraini Dinar (BHD)