Head Waiter

Azadea Group

United Arab Emirates

1-3 Years

This job is no longer accepting applications

Posted 26 months ago

Job Description

Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordingly

Supervise and serve food/beverages according to the brand&rsquos set procedures and standards to ensure outstanding customer service

Take charge of customers bill payments and complaints and escalate complex issues to the Supervisor

Supervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the Manager

Participate in achieving set targets for the brand shop

Participate in the restaurant&rsquos opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standards

Prepare and send the daily order to the storekeeper to refill the needed items

Conduct, upon need, briefings for the assigned team members

Technical Degree in Food and Beverage or Hospitality Management

Minimum 3 years of experience in F&B operations / Caf , out of which 1 year in a similar role

Fluency in English

Commercial Understanding: level 1

Communication Skills: level 2

Cultural Awareness: level 1

Customer Focus: level 1

Driving and Achieving results: level 2

Initiative: level 2

Teamwork: level 2

More Info

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About Company

Azadea GroupJob Source: azadea.taleo.net

AZADEA Group is a premier lifestyle retail company that owns and operates more than 35+ leading international franchise concepts across the Middle East and Africa. With over 10,000 employees, dedicated offices in every market it operates, and world-class infrastructure, the company oversees more than 600 stores.

Job ID: 67044163

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