Hospitals Warehouse & Distribution Manager

Key Accountabilities:-

• Develop hospital warehouse and distribution procedures, work instructions, checklists, and standards for approval by the Logistics Associate Director.
• Standardize hospital warehouse practices across Group hospitals related to receiving, storage, FEFO, put-away, issuing, returns, quarantine, rejection areas, cold-chain storage, high-value storage, return areas, and documentation.
• Monitor hospital warehouse execution consistently across sites through performance reviews, audits, and site visits.
• Coordinate hospital-facing distribution schedules, delivery priorities, inter-site movement, and last-mile service performance.
• Coordinate with Regional Supply Chain Managers and Hospital Supply Planners to ensure replenishment flow supports hospital operations in alignment with approved supply planning and stock movement decisions.
• Monitor hospital warehouse productivity, stock movement, inventory accuracy, order fulfillment performance, cycle-count compliance, and documentation quality.
• Support inter-hospital transfers, stock redistribution, and site-to-site movement coordination in alignment with Supply Planning decisions.
• Identify operational bottlenecks in hospital warehouse and distribution flow and recommend improvement actions.
• Support implementation of WMS, barcode, warehouse automation, and system improvements in hospital warehouse operations.
• Lead warehouse process optimization and standardization projects across hospital sites.
• Monitor hospital warehouse and distribution KPIs, including warehouse compliance, inventory accuracy, cycle-count & stock tacking process, compliance, FEFO compliance, issue accuracy, receiving accuracy, documentation completeness, stock movement timeliness, and last-mile delivery performance.
• Prepare hospital warehouse and distribution performance reports for the Logistics Associate Director.
• Escalate repeated hospital warehouse failures, last-mile service issues, safety concerns, or compliance gaps to the Logistics Associate Director.
• Provide functional leadership, technical guidance, and coaching to Hospital Warehouse Supervisors.
• Support onboarding, training, and capability development of Hospital Warehouse Supervisors and warehouse teams in coordination with SC Capability.
• Conduct regular operational performance reviews with warehouse leadership across hospitals.
• Collaborate with Hospital Supply Planners, Regional SC Managers, Central Warehouse & 3PL Operations Manager, Quality, HSE, Pharmacy, Nursing, Finance, and Hospital Operations.
• Ensure hospital warehouse and distribution operations support uninterrupted availability of critical supplies at point of care.
• Support rapid response to urgent hospital distribution and stock movement needs.
• Ensure last-mile distribution service supports patient-care continuity, procedure readiness, and hospital operational needs.
• Ensure hospital warehouse operations comply with Group policies, healthcare regulations, accreditation standards, HSE requirements, storage conditions, and approved warehouse standards.
• Conduct hospital warehouse compliance assessments, operational audits, and follow-up reviews.
• Monitor corrective and preventive action implementation across hospital warehouse operations.
• Promote safe storage, safe material handling, FEFO compliance, housekeeping, cold-chain discipline, access control, pest control, and fire-safety readiness.

Requirements:-

• Bachelor's degree at any discipline.
• 12 years of progressive experience in warehouse operations, distribution
• 3 years in a managerial role overseeing warehouse and distribution operations
• Advanced Knowledge of Warehouse operations and inventory management.
• Advanced knowledge of Distribution planning and inventory movement.
• Knowledge of Warehouse Management Systems (WMS) and ERP systems.
• Lead warehouse operations across multiple hospital sites.