Hostess

An Exhilarating
Opportunity
Are you ready to be part of our Trailblazing
FIVE Tribe that's setting the Gold Standard in Food and Beverage FIVE Hotels and
Resorts is seeking a bold and innovative individual who's passionate about
creating unforgettable, Next-Level experiences for our guests and other FIVERs . Famed for its
high-energy lifestyle, entertainment, and culinary offerings, FIVE is the epitome of
daring glamour, and includes these famous luxury lifestyle destinations:
Dubbed
the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home
to award-winning restaurants, bars, and Dubai s #1 rooftop club.
An
uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is
the world's most-reviewed hotel on Booking.com. With 269 private pools and
jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.
Switzerland s
ultimate entertainment hotspot, FIVE Zurich s luxury lifestyle award-winning
restaurants, rooftop club and buzzing pool are centered around FIVE s hallmark
musical stylings.
Ready
to launch in Q4 of 2023, FIVE LUXE is a prime beach property in Jumeirah Beach
Residence. Embodying the unique Vibe at FIVE, it will offer ultra-luxe,
eco-conscious residences for luxury aficionados.
The Team
FIVERs are cultured yet chic,
confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe Member, you'll personify the distinct FIVE-Styled Vibe
and use it to create Insta-Perfect experiences for our guests that keeps them
coming back for more. If you dream of being surrounded by
like-minded individuals who share your passion for delivering unforgettable
moments that last a lifetime then look no
further.
The Candidate
Your outstanding communication, leadership and
organisational skills enable you to be a natural self-starter. You're a
creative and critical thinker that implements hand-crafted solutions, which set
new standards of excellence. You have an eye for detail and execute tasks with
precision and finesse. Your outgoing and approachable nature enables you to
connect with other FIVERs and key stakeholders, ensuring their Journey at
FIVE is nothing short of sensational.
So,
have the best time ever by joining our Food and Beverage Team as Hostess to deliver exceptional experiences across our
award-winning lifestyle destinations. Jump on board and unleash your potential
in an exciting and buzzing environment that will take your career to new
heights!
Sustainable Indulgence at FIVE
FIVE
is a leader in sustainable luxury living and hospitality. The company's
science-meets-styled Sustainable Indulgence at FIVE philosophy has led to a
completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm
Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.
FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive
84 Points under LEED v4's BD+C and ID+C rating system, making it one of just
five hotels worldwide to receive Platinum Certification. These achievements
highlight FIVE s comprehensive and committed scope of sustainability strategy
permeating operations, governance and community.
An Equal Opportunity Employer
The FIVE Tribe represents over 70
nationalities across its over 1500 employees. FIVE is committed to hiring a
diverse and inclusive workforce as an equal-opportunity employer. Accordingly,
FIVE does not discriminate based on disability, race, age, sex, gender, sexual
orientation, ethnicity, religion or belief, nationality, marital status, or any
other basis protected under national or local laws. Ranked 10th on the Great
Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more
than a group of people working together it is a family bonded by common
values and goals, celebrating people, culture and diversity.
Key
Responsibilities
Greets Guests
upon Arrival with a Warm FIVE-Styled Welcome, ensuring their Journey at FIVE
is sensational.
Leads and
coordinates FIVE's acclaimed Front of House Operations while elevating the
Vibe at FIVE throughout all Guest Touchpoints.
Assists Guests
in finding Suitable Seating Arrangements based on their preferences and the
availability of tables.
Manages Waitlists
during peak times and provides Accurate Wait Time estimates, whilst ensuring
Guests are well taken care of.
Proactively
acknowledges and Remembers Guest Preferences, maintaining meticulous Guest
History records to curate unparalleled, FIVE-Styled Service.
.
Requirements
What We re Looking For
Previous experience of 1-2 years in a Luxury Hotel environment as a Hostess.
A Welcoming and Enthusiastic Energy that sets
the tone for a Sensational Guest Experience.
An elevated and energetic Conversationalist, engaging Guests with lively
discussions.
Professional, Insta-Worthy Appearance, always adhering to FIVE s
Grooming Standards and maintaining a polished, FIVE-Styled demeanour.
Flexibility to work a variety of shifts, including weekends and
holidays, based on the requirements of the Hotel.
A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring
every aspect of the Operation is curated to perfection.
Excellent communication and interpersonal skills, leveraging
strong verbal and written skills to engage effectively with Guests, FIVE Tribe
Members, and stakeholders.
Finds creative solutions and take ownership
of all duties and tasks assigned, while ensuring an unparalleled Journey at
FIVE.
Skills in Improving Customer Satisfaction and
Driving Profitability, showcasing a commitment to Industry-Leading Standards.
FIVE-Styled Visionary thinking by finding
creative solutions, while taking Ownership for all duties and tasks assigned.
Impeccable communication skills, both verbal and written, with fluency
in English (Additional languages are a Plus).
A hands-on attitude, fuelled by a Can-Do! Spirit.
Benefits