Hotel and booking reservation C1 wave 1

Company Description

Alorica is dedicated to creating customers for life by delivering experiences that elevate brands through a blend of innovative strategies, proven performance, and cutting-edge technology. As a leading full-service customer experience (CX) partner, we pioneer bold, results-driven solutions and foster deep connections with clients. With a global network of 100,000 professionals in 17 countries, Alorica supports over 250 brands in 75+ languages. Our core values of integrity and authenticity guide our commitment to excellence, making Alorica a creative, customer-focused, and connected workplace. Learn more about joining our team by visiting alorica.com/careers.

Role Description

This is a full-time, on-site role located in Qesm El Sheikh Zaid for a Hotel and Booking Reservation C1 Wave 1 position. The employee will assist customers with booking reservations, modify existing reservations, manage inquiries, and provide exceptional customer service. Responsibilities may also include guiding guests through available services, responding promptly to customer needs, performing receptionist duties, and collaborating with multiple teams to ensure smooth operations.

Qualifications

• Strong skills in Customer Service and Reservations, with the ability to assist customers efficiently.
• Effective Communication skills for engaging with customers and handling inquiries professionally.
• Experience with Receptionist Duties, including managing front-desk operations and handling administrative tasks.
• Knowledge of the Food & Beverage industry, helpful in addressing related customer questions and recommendations.
• Attention to detail, problem-solving capabilities, and ability to multitask in a fast-paced environment.
• Previous experience in the hospitality or travel industry is an advantage.
• Proficiency in relevant technical tools and reservation systems is a plus.
• Grads and drop outs
• Able to start 2/3
• Incentives
• refer your friend to earn more money