Application Deadline: 15 April 2026
Department: Hotel Management
Location: Egypt - Cairo
Description
Royal Maxim Palace Kempinski
SCOPE
The Hotel Manager is responsible for the coordination of all operative outlets of the Kempinski Hotel, to ensure a smooth course of daily business including the aspect of profitability, quality- insurance as well as quality-improvement, communication and staff leadership. During the absence of the General Manager he is responsible to substitute him. He is responsible for the development and realization of projects and concepts within the team.
OVERALL OBJECTIVES
The job of
Hotel Manager is executed satisfactorily when:
- The operations of all departments is running smoothly.
- By achieving highest guest satisfaction through continuously increasing service levels while optimizing efficiency, occupancy and profitability.
At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers daily activities.
The
Hotel Manager fulfils their role as a Talent Development Ambassador when:
- They actively support and implement Talent Development initiatives as a part of their daily activities.
- They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development.
- They support and initiate transfer, cross exposure and task force assignments for their team.
- They personally conduct Performance Evaluation reviews with their team on a regular basis and take personal interest for their talents development plans.
- They recruit and select potential talent according to the Company's current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region.
*A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.
Key Responsibilities
MAIN RESPONSIBILITIES- Responsible for the optimization of sales.
- Substitute the General Manager in his absence and acquisition of representative tasks.
- Responsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.
- Link between the General Manager and the Department Heads and Team Leaders.
- Ensure an optimal communication between GM and Department / Department heads in the form of meetings, etc.
- Implement annual reviews for the subordinate Department and Head of Department, as well as promotion, development, and career planning; Initiate corrective / disciplinary action in collaboration with the GM.
- Responsible for the implementation and adoption of projects in collaboration with the GM.
- Responsible for leadership in all matters in relation to safety and protection in the hotel.
- Budget coordination, creation, control operations.
- Cost control, sales optimization through promotional activities.
- Develop and constantly monitor all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, taking into account the current requirements by authorities and legislation.
- Achieve or exceed budget, ensuring a permanent improvement of quality standards and optimization of work processes in the operational area.
- Monitor and Control sales of the room rate in terms of Logis.
- Monitor quality of all public and non-public spaces.
- Monitor the technical condition of the departments.
- Handle the daily monitoring of all departments.
- Initiate cross-cutting projects.
- Ensure own personal and professional training.
- Acquire Manager on duty services during the week and on weekends.
- Develop and assure standards in the areas of Logis and F&B.
- Handle forecast and yield management for the Logis area in collaboration with the GM and FOM.
- Secure the realization of quantitatively as qualitatively optimal utilization of the Logis range.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Skills, Knowledge and Expertise
NATIONALITY: Eligible for a working permit in country of hire
EDUCATION: Bachelor's or similar degree from an accredited college or university with major work in Tourism/Hotel Management as well as sound training and education in the international luxury hotel business management.
EXPERIENCE: To fill the position,
one of the following is required:
- International experience in comparative positions
- Sound training in various departments in international luxury hotels
LANGUAGE: Ability to work and communicate in a multinational environment:
- German excellent oral and written skills
- English excellent oral and written skills
- Additional language - beneficial
COMPETENCIES: Include the skills the candidate must have to fill this
position:
- Analytical thinking
- Being able to attend a General Manager position within the next two years
- Very good executive competence
- Ability to motivate and supervise our employees
- Administration skills
- Planning and organizational skills
- Verbal and written communication skills
- Presentation skills
- Customer service skills
- Budgeting experience
- Team leadership skills
TECHNICAL COMPETENCIES:- Very good knowledge of Microsoft Office applications
INDIVIDUALCHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
- People Oriented
- Passionate for European luxury
- Entrepreneurial
- Self-confident
- Persuasive
- Lead by example
- Flexibility
- Quality oriented
- Well-presented
OTHER SKILLS: Depending on region and property.
Benefits
About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
