Hotel Sales Officer

Responsibilities:

* Execute sales plans and strategies to achieve targeted sales and revenue goals.

* Acquire new clients, retain existing clients, and build long-term professional relationships.

* Promote the hotel's rooms, facilities, services, packages, and available offers.

* Target corporate clients, government entities, travel agencies, tourism companies, and individual customers.

* Prepare quotations and negotiate with clients in accordance with hotel policies and procedures.

* Follow up on potential clients and convert sales opportunities into confirmed bookings and contracts.

* Conduct field visits to targeted clients, companies, and organizations.

* Follow up on commercial contracts and agreements and ensure compliance with agreed terms and conditions.

* Coordinate with Reservations, Front Office, and Operations departments to ensure clients requirements are handled efficiently.

* Monitor competitors, market rates, and promotional offers, and provide relevant recommendations to management.

* Prepare regular sales reports covering sales activities, clients, field visits, and sales opportunities.

* Achieve assigned KPIs and sales targets set by management.

* Comply with hotel policies, procedures, and instructions from the direct manager.

Job Requirements:

* Minimum 2 years of experience in hotel sales, preferably within hotels or serviced apartments.

* Proven experience in B2B sales, client acquisition, and hotel contracting.

* Excellent communication, negotiation, persuasion, and relationship-building skills.

* Ability to acquire new clients and develop and maintain a strong client portfolio.

* Good knowledge of the hospitality and hotel market, including market rates and competitors.

* Ability to work in the field and conduct client visits.

* Proficiency in Microsoft Office; experience with sales and hotel reservation systems is an advantage.

* Ability to prepare quotations, reports, and follow up effectively with clients and sales opportunities.

* Professional, proactive, and results-oriented personality with strong follow-up skills.

* Valid driving license and ability to travel/commute as required.

* Arabic language proficiency is required; English proficiency is an advantage.

* Ability to work under pressure and consistently achieve sales targets and KPIs.